- Country: USA
- State: Illinois
- City: Crystal Lake
- Address: 4410 IL-176 #1, Crystal Lake, IL 60014, USA
- Monday: 9:00 AM – 4:00 PM
- Tuesday: 9:00 AM – 4:00 PM
- Wednesday: 9:00 AM – 4:00 PM
- Thursday: 9:00 AM – 4:00 PM
- Friday: 9:00 AM – 4:00 PM
- Saturday: Closed
- Sunday: Closed
Absolutely one of the best companies we've worked with hands down, and recommend them very highly. We purchased our windows through Innovative Home concepts in 2008. The windows themselves are very good and have held up very well through the Chicago winters and summers. We were very happy with the price and response by the company. Recently, we contacted them after our home inspection, to come out and evaluate the windows. Even though it was 11 years later, they immediately came out WITHIN MINUTES AFTER WE CALLED THEM, AT NO COST, and did a full evaluation of the windows, and confirmed what we needed to know for the inspection. They spent as much time as we needed discussing everything, and even sent a follow up letter that we could present to our attorney for the inspection process the next day. They are fair, responsive, personalized, and will go the extra mile to ensure their customers are taken care of. Our experience with Innovative was EXCELLENT on all fronts!
After a terrible hail storm, we needed to fix our roof and siding.....we called Innovative Home Concepts. Kevin came out to our house in a very timely manner and was very helpful all the way through the entire process! Kevin was professional and knowledgeable in all areas! He was also most patient with me at all times as I am very particular. The office staff was also fantastic to work with! The crew that came out to do the work were excellent....meticulous and extremely professional . A job well done . I would highly recommend Kevin! Thank you.......Norma, Genoa City, WI.
Had some ridge shingle blow off this past winter during one of the very windy days. Called Innovative on Thursday 4/25 and they replaced the missing ridge shingle on 4/30. I just can't thank them enough for the great work they did on my house in 2015 and their quick response regarding the ridge shingle. Raina and John and the production team are fantastic to deal with!!
I'm from Genoa City Wisconsin and my house had significant hail damage from last summers hail storm that went thru town causing major storm damage to my roof and siding. Spoke with sales rep. Kevin and had our Roof and siding replaced. The crew and their work were 5 star bar none. Kevin and his crew were kind, courteous, and professional throughout the whole process. I would and do recommend Innovative Home Concepts for your home repair needs. And once again thank you Kevin and crew for your help through the whole process.
Such an amazing company and experience! Kevin was great and did a great job getting our roof covered and completed through and through with our home in Richmond! 5 Stars!!!