5 reviews
  • Country: USA
  • State: Kansas
  • City: Lenexa
  • Address: 8002 Reeder St, Lenexa, KS 66214, USA
Phone number
Working hours
  • Monday: 8:30 AM – 5:00 PM
  • Tuesday: 8:30 AM – 5:00 PM
  • Wednesday: 8:30 AM – 5:00 PM
  • Thursday: 8:30 AM – 5:00 PM
  • Friday: 8:30 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed
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5 Review(s)
Tracy Price
18.08.2018

Our experience thus far has been a mixed bag. We currently have workers on our roof and it is Saturday morning with no notification other than people walking on our roof. After weeks of delays we were told on Friday it would be late next week. No knock on the door or call. No dumpster yet so material is going into our driveway and yard. We attempted to talk with them to have them move their vehicle from in front of the mailboxes and to get some of their stuff out of our neighbors yard but they don’t speak English and we don’t speak Spanish. I made an urgent call to our contact/ salesman who has been awesome. He is here smoothing feathers and communicating with the roofers. Initially the company did a great job getting our insurance company to cover the roof replacement which is greatly appreciated. My biggest issue is lack of communication within the company and with the homeowners so that homeowners can plan accordingly. In today’s high tech world there is no excuse to not keep all involved informed. On the positive we are getting a new roof. Knowing what I know now I would probably recommend but with a warning to stay on top of the communication and be prepared for them to show up randomly on Saturday AM. I may have to revise this review if more problems arise but hoping & praying that is not the case.

Andrea Peacock
18.04.2018

Working with American Dream Home Improvement Company was a very pleasant experience. Nick was very communicative with every step of the process. He worked with our insurance person and in the end we were very pleased with the deal. The roof looks great and the cleanup job was awesome. It took a day and a half total to complete and our home looks beautiful. I would recommend American Dream Home Improvement to anyone.

Ndh
23.03.2018

Great company. Sales rep walked me though the claims process easily and did everything he told me he would do. I’m very satisfied with all the work they completed on my home

Laverne Wilson
22.06.2018

A sales rep dropped a brochure. Later he returned and said he could get us a new roof, with our only outlay being our insurance deductible. I was extremely skeptical. Yet, that is essentially that is what happened, with minor fine points. (Wood versus composition, other tedious details.) I am extremely pleased with American Dream Home Improvement. My account was handled primarily by Nick Hucke. Nick has been a fine representative of the company, very helpful. I appreciate him working with us. I was skeptical of the assertion, a new roof for the deductible. The roof was very bad, really old. Curled and missing shakes. My insurance company did indeed consider it wind and hail damage. The company did me right. And Nick saw to it.

Brandon Keller
21.04.2018

Terrible service and continual lies. You can see the manager of American Dream Home Improvement wrote his own review, pretending to be a customer. I would look into this company before signing anything. Google search American Dream Home Improvement in Illinois. They were sued by the Secretary of The State of Illinois.

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