- Country: USA
- State: Alabama
- City: Birmingham
- Address: 1408 Chace Lake Pkwy, Birmingham, AL 35244, USA
- Phone: +1 205-821-7247
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This company did a great job from the first contact to the clean-up job after the metal roof installation.....could not be happier with the entire process......$$$$$!!!
Response to the owner’s “reply”: So your hostile response and assumption on my character are highly unwarranted and attests to your character. A review is simply that, my opinion based on my experiences. You, however sir, have turned this into something else and are taking a path that I choose not to follow. It is not that I did not want to “do the work”. I do not have to list my credentials to prove something to someone who in the grand scheme of things does not matter. I have 10 millions things going on in my life. From speaking with other people who had roof repairs, I was informed that the repair company does that part. So I based my expectations off of what many people, including people in your profession, explained to me about the process. In MY OPINION, which is what this is, I felt it could have been handled better. As stated before, you seemed disinterested from the beginning of the conversation but I chose to continue on because of the amazing reviews you received. At the end of the day, I am above this. For the record, I have contacted a company who will come out and assess the damages and give me a quote that I plan to pay for myself if that is what it comes to. Lastly, I have adjusted the ranking because clearly “stars” are more important that people. I am in no way here to damage anyone’s reputation. Some people take constructive criticism better than others. I’m sure that as successful as you are, you neither need or desire my business. I truly wish you much success in all that you do and pray you have an amazing evening. I was highly disappointed with my experience, especially considering all of the amazing reviews. I called and left a message with a representative who said I’d receive a call back. True enough, I did; however, everything seemed rushed and the gentleman seemed disinterested from the beginning. I explained that I had some leakages that an inspector felt could have resulted from hail damage and that I was interested in getting an evaluation. I feel as if the man I spoke to felt that I had no point of reference just by some of his questions and comments. After telling him that I had another company come out weeks prior who did an inspection and said I had a valid claim, the man I was speaking with all of a sudden seemed interested in what I had to say. Further conversation revealed that my policy was transferred to a new company and that there may not be a storm that I could link the damages to under my new policy, which is understandable. From that point on, all conversation had a negative undertone and seemed as if it was a race to end the call. My biggest disappointment came in when he recommended that I personally look for a storm with a date that correlates to the damages and call him back if I find one. He said he’d do the same. Needless to say, that was 3+ weeks ago. I do not feel that it is my responsibility to find a storm. The other company did all of that for me. I did not go with them due to poor communication and failure to call back in a timely fashion (like more than a week passed when I was supposed to receive a return call within 24 hrs). I am glad everyone else had a great experience and am sad to say that mine was quite contrary.
Great experience, did exaclly what they said they would do in two days time. and also repaired rotten facia wood I had around half the house. But after I paid in full for the new roof and facia repair I found an area of facia wan't repair. This didn't surprise me they missed it considering it was early February when discussed the areas of facia that needed to be repaired and because of the weather it wasn't till mid-March they started job but I was concerned that they wouldn't put a probity on fixing it considering I had already paid them in full..But after I brought it to their attention they came out the next day (to my surprise) and completed the job. So, in conclusion if any needs a new roof I do recommend Alabama Discount Roofing
Marc and his team were very professional! Marc was great to communicate with us on all the details leading up to and completion of the job! The price was great and his team did and excellent job! We are very pleased!
I had several roofers come out to give me a quote on a roof replacement for our house. Marc and his team were the best price, best product, and best response time. How can you beat that? Marc was very thorough in making sure I understood everything they would be doing and what the cost would cover. They were able to quickly get us on the schedule. The team worked hard all day to get our roof replacement completed in one day. When they left, they left a clean yard because they tediously cleaned up during and after the project. Overall, this was a 5-Star company to work with. I will be recommending them for any one’s future roof projects.
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