5 reviews
  • Country: USA
  • State: Michigan
  • City: Wyoming
  • Address: 852 47th St SW, Wyoming, MI 49509, USA
Phone number
Working hours
  • Monday: 8:00 AM – 9:00 PM
  • Tuesday: 8:00 AM – 9:00 PM
  • Wednesday: 8:00 AM – 9:00 PM
  • Thursday: 8:00 AM – 9:00 PM
  • Friday: 8:00 AM – 9:00 PM
  • Saturday: 8:00 AM – 3:00 PM
  • Sunday: Closed
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5 Review(s)
Curtis Blackwell
21.06.2019

Stay away from this company! Just had someone quote me $2600 for gutters on a 1000sq ft ranch. And that number was with a 15% special they were running conveniently. What a ridiculous number! I was quoted last fall for $850. I asked for a quote in writing and she said they weren't allowed to email a quote. She was going to write the quote down on her business card and said it was good for 30 days. That is extremely unprofessional and a questionable business practice. I laughed her off my property. Stay clear from this company if you don't want to get ripped off.

Jeffrey Cerminaro
22.02.2019

The job was done nicely, the customer service was very helpful and took care of things quite swiftly. The only drawback was the scheduling of the workers, I didn't really know beforehand when they were coming to the site. I like to be aware of schedules to be able to communicate some things that I observe so that would be helpful. The salesman was really helpful and solved things quickly overall I am happy with their work.

Melissa Sprague
30.04.2019

Rude, Unprofessional, disrespectful... I have not had any work done by this company but I will say that of the 8 contacts I have had with them, only 2 were pleasant. I think I dodged a bullet. I was interested in the gutter helmet product and left my name with the employee at the Saginaw Home Show. I received a call from a sweet sounding older lady and set an appointment for a salesperson to come to my house. She had to have her office manager, Sheila, confirm the appointment. She was rude. Company policy is that they wont come unless your spouse is present. Set the appointment for a Sat. afternoon. When they called to confirm appoint, Sheila changed to early Sat. morning. I wasn't surprised when the salesperson never showed. I had read reviews and was expecting that. Sheila, called a half hour after the appointment time and said the salesperson was having a mental breakdown and needed to reschedule. I am assuming the breakdown was because he couldn't make the appointment, but I didn't ask. I didn't reschedule, but the sweet older lady called me to try to set another appt. I said no. Today, about a month later, I received a call and it was them again. A man this time. He was very illusive and I wasn't sure what company he was with h. He said his manager would be here Sat if I could watch out for him and he would leave a quote in my door. I said a quote for what? He shouted Gutters by Gutter Helmet. I said no don't come. He asked- have you done the project yet? will you do it some time? you don't want us to come? Very aggressively. I said NOPE. He said good luck with that and hung up. Seriously, I wouldn't do business with this company.

Amanda Addy
20.06.2019

We have been dealing with this god awful company since February. Man did they sell us good!!! Got us in a contact that apparently you only have 3 days to get out of. Kinda funny how they give you 3 days, but at that point you haven't gotten to experience their HORRID customer service!!! It was like pulling damn teeth to get someone to come out to my house to measure my windows! At first I talked to some kid who claimed to be a manager named Devonte. When I spoke to him about my frustrations he proceeded to LAUGH at me! I was then told by someone else that the owner of the company would reach out to me about that situation and of course that never happened. So i reached out to Stacy who sold us the windows. She told me that going forward she would take care of everything for me. After months and months of nothing, she finally got Joe (who already once told me he'd be at my house at 10am, I left work to be at my house for him and he never showed. 5:30pm and still nothing, he stated that he was stuck in traffic an hour away from my house. So you are telling me that for 7 hours you've been stuck in traffic an hour away from my house???). Anyways, one day he finally shows up and does the measurements. He said that we will be reached out to in 3 weeks to pick an install date. It has now been 3.5 weeks and nothing. So I emailed Stacy and informed her of this. She told me that if i wasn't reached out to by Wednesday to tell her. Its now Thursday and nothing. She calls me this morning to tell me that Joe the installer has quit, never turned in my measurements, therefore our windows were never ordered!!!!!!!! ALL THIS SINCE FEBRUARY AND NOW YOU HAVE'NT ORDERED MY WINDOWS?!?!?!?!?!? She then told me she talked to the owner and we could either wait and still do the windows once they get a new installer (HA! now thats funny), or the owner of the company was going to ever so nicely let us out of our contract. ABSOLUTELY NO follow up with this company. Not one person called me to tell me this. I wouldn't refer this company to my absolute worst enemy!!!! RUN. RUN FAR FAR AWAY FROM THIS COMPANY!!!!! These windows were supposed to be done before our baby is born. Well there goes that

Peter Toellen
15.03.2019

Somewhat satisfied. Beautiful bathroom with Standing shower. Installers could have been neater. No one likes their home tore-up but end result was worth it.

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