4 reviews
  • Country: USA
  • State: Michigan
  • City: Saline
  • Address: 204 W Michigan Ave, Saline, MI 48176, USA
Phone number
Working hours
  • Monday: 10:00 AM – 4:00 PM
  • Tuesday: 10:00 AM – 4:00 PM
  • Wednesday: 10:00 AM – 4:00 PM
  • Thursday: 10:00 AM – 4:00 PM
  • Friday: 10:00 AM – 2:00 PM
  • Saturday: 10:00 AM – 2:00 PM
  • Sunday: Closed
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4 Review(s)
Ted Pixley
15.12.2018

Last year my wife and I bought an older colonial home that required head to toe remodeling / refurbishing to bring it out of the 1960s and into the 20th century. Out of all the companies that worked in our house over the past 18 months, from replacing the roofing, to head to toe kitchen remodeling, to foundation crack repair, plumbers, electricians, HVAC, to floor installers.... you get the picture... Active One was by far without a doubt the most professional, attentive to detail, communicative, and quite frankly friendly, contractors we’ve had out thus far. They replaced every window in our house, and we could not be happier with their work. From the first interaction to the last, Rocky and his team were a pleasure to work with. We had four other window companies come out to give quotes, and after each one left our house my wife and I felt like we were being taken for a ride, pressured into a sales pitch, and quite frankly not being respected as home owners about to make a very large financial decision. Now I typically loath back and forth negotiations such as this, but Rocky was very approachable and down to earth. At no point in time did we feel like he was pressuring us, and he worked with us for over an hour on the initial visit to ensure that the quote he wrote up would be exactly what we wanted and as competitively priced as possible. Low and behold, when one of his competitors - a much larger regional company that had a fast talking pushy sales rep who was downright rude and offensive to us (my dog was growling at him even- always trust a dog’s judgement of character!) came back with a lower price on their quote, I called up Rocky and we were quickly able to come to an agreement on a price that was fair and competitive. Rocky rearranged his schedule, and within the hour was sitting at our dining room table signing the contract. We handed Rocky the deposit check, and as soon as he looked us in the eye and whole heartedly shook our hands, we knew we made the right decision. Now let’s talk about the actually installation! One of the reasons we decided to go with Active One over one of the bigger companies was quality and pride of work. Rocky made it a point to say “when you take a job with a bigger company, you never know what crew you’re going to get- the A-team, the B-side, or whatever sub contractor they farmed the work out to that week. With us, you’re going to get my brother Rodney and his partner Andy who have 50 years of experience. They are our installers- we don’t have a B-crew.” Rocky was true to his word. Rodney and his partner Andy were everything one would want out of a contractor. They showed up every morning right on time, walked us through the day’s project and what they were doing every step of the way, cleaned up after themselves daily, and would ask our input if any little issue arose. Their carpentry skills are impeccable, both on the inside of the house and the outside frames. At no point in time did I ever feel the need to “check their work” so to say- these guys are true pros and didn’t cut a single corner. They treated our home as if it was their own. They replaced a big bay window in our kitchen, and when we got home from work that day we were blown away by how absolutely transformational it was to the room. After a few minutes of gawking at our beautiful new bay, my wife had a suggestion for adjusting the trim on the window. This was going to be the focal point in the room and we wanted it to be absolutely perfect. I spoke with Rodney briefly about the different options we had to adjust the frame and he didn’t hesitate to redo the trim- effectively spending a few more hours on the project than was originally required to ensure we got exactly what we wanted. I could go on and on, but I’ll leave it at this: Active One has set the bar for craftsmanship and customer service. You won’t be disappointed. Thanks Rocky, Rodney and Andy!

Glenn Johnson
18.12.2017

Active One replaced 13 windows on a home we recently purchased. They were very professional, from the first visit to quote the job until the job was finished. Their guys are thorough, respectful of you and your property and after their cleanup at the end you never would have known they were here. We plan on replacing several more windows next year and the roof and they have earned our business. I would highly recommend them.

Jeff Nunya
22.02.2018

Beware. This company replaced some glass in an existing frame which started leaking after 4 years. They have a 1 year warranty on work they do so said I was out of luck. This caused significant damage to my drywall, insulation, tile foundation around fireplace etc. They stated was due to the frame however they were the ones who worked on it. Damage caused by lower outside seam not holding and water getting under.

Mary Taylor
07.05.2018

Gave me a bid, never showed up to do the work. Waited 8 weeks. Finally had someone else do it.

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