We had some major insurance check issues, lack of customer service skills (terrible quality truly). Supposed to be clean and cut with the insurance company (also insurance companies fault) as well as the roofing company. I feel like things could of gone way better, especially with communication.

Very professional. Great customer service.

even though it was a long pocess John and Thompson roofing were always very professional and took care of the issues I had without complaint. I would not hessitate to recommend them for anyone to use. I would give 6 stars if it were possible. Deal with confidence

A contractor that will answer the phone in the lake area! Thompson Roofing & Siding is very knowledgable in the insurance industry as well. Thompson is on the leading edge of how roof replacements should be. The crews are quick and clean! Thompson makes going through the insurance process very easy and as stressless as possible. Great company!

We selected Thompson Roofing & Siding because of John's ability to work well with insurance adjusters and we were not disappointed. He inspected our roof, identified and photographed storm damage, and contacted our insurance company for us on the same day. One day later we were approved for a new roof. John continued to coordinate with the adjuster on our behalf and he completely explained all the items on the replacement estimate so we fully understood our options. We were having our house painted too and John was extremely flexible with scheduling. We were able to arrange to get everything done in a short 2-week period that we had at the lake. Our new roof, which is fairly large and very steep, was installed in less than 3 days. The crew was excellent and detail oriented. We have a cedar vaulted ceiling laid directly on the roof joists (exposed cedar beams) and everyone was careful to make sure no nails came through during the installation process. I was especially impressed with the roofing crew's cleanup after the job was complete. Not only did they scour the house perimeter for nails and scrap, but they blew leaves and left our patio and deck cleaner than when they started! Our house looks fabulous! John is 100% dedicated to customer service and throughout this whole process I felt like a valued customer. I have already recommended Thompson Roofing & Siding to others and will continue to do so.