5 reviews
  • Country: USA
  • State: Missouri
  • City: Chesterfield
  • Address: 247 Chesterfield Industrial Blvd, Chesterfield, MO 63005, USA
Phone number
Working hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
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5 Review(s)
Jacob P
30.04.2019

Very unprofessional. We bought our house with a warranty from Master's. Within the first month of moving in, it started to leak, exactly where it did previously! Tim was nice in the beginning, but then said it wasn't his problem. He said it was a manufactures warranty problem, which he wasn't responsible for doing the work to get it fixed! I called the manufacture and sent many photos over to them. They said it was installed incorrectly! Master's refused to help us. We even contacted our insurance company and had an adjuster come out and unfortunately our policy doesn’t cover bad workmanship. Now we have to get a whole new roof because their lack of help and neglect!

Kinderdance Academy & Beyond
27.07.2017

This company is GREAT!!!! They have installed a new roof, and new gutters on my home. They did a fantastic job, and were very courteous and clean. Their customer service is so excellent that we had noticed some new water damage on our ceiling. We called Masters General Contracting to come out and see if we had some new roof damage. They throughly inspected the roof, but found no cause of the water damage. Then they began to check other possible causes, and found one of our windows had a small leak that water was traveling through the wall down to the main floor ceiling causing the damage. We had not replaced our windows yet, but they insisted on repairing the leak, AT NO CHARGE! They have since called us to see if that repair had solved our leaking issue. We told them it had, and thanked them. They answered with, "It is our sincere pleasure!" We will be using Masters General Contracting for ALL our home repairs and improvements!! Thank you again Masters for all you have done for our family!

Mandy Holmdahl
27.07.2017

Masters General Contracting has done multiple things on my home. First was the roof replacement. They were reliable and quick when removing my old roof and building my new roof. The job was completed in one day and we were very happy with the whole process. We went back to Masters to have our siding replaced. Again, they were professional and reliable. I couldn't be happier with the service I've received from them. Masters is my go to company for all home improvements.

Jayme Knight
29.07.2017

I was referred to Masters through friends who shared their experience with the company and owners! Couldn't have asked for a better company. Not only did they get my roof replaced right away, but they were always quick to answer and explain when we had any questions!! We also recently had to get a new roof put on our old home to sell. We had to have it done right away or we would have messed up our closing date. They got all the necessary paperwork to our realtor and they made it happen in a day and we were able to close! You couldn't ask for better people to work with and their crews are so nice and do an amazing job! Neighbors walked by and complimented on our new roof! We refer Masters to anyone we know!

Chris B
28.06.2017

My neighbor is having work done and this has been a nightmare. First, I have multiple nails in my tires and am told they will be refunding me for the damage (they were the exact silver siding nails I found throughout the side of my yard and my neighbors- not a coincidence ) at first I was told we would get refunded for the Two different times-I even provided a receipt for both patch jobs, but now 'I'm being told I'm pulling a stunt' -by the owner(from one Veteran to another, this is extremely bad customer service) to include, the sub contractors were extremely careless and parked in front of our mailbox which caused multiple issues as well. He literally was in our grass parked-had two wheels in the grass, one on some of our landscaping ... unbelievable service! From a neighbor standpoint - beware !!!!

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