2 reviews
  • Country: USA
  • State: Missouri
  • City: Rolla
  • Address: Rolla, MO 65401, USA
Phone number
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2 Review(s)
John Hawley
13.04.2017

Mark and his crew did a fantastic job. He completely walked me through the process and earned my trust. Once they started, everything was completed in less than 48 hours. Crew was very courteous and professional. Mark called a few days later to ensure I was satisfied. They stand by their work. I can't recommend them enough, great job!

David Colvin
22.03.2018

I used these guys a few years back and the bad experience still sits fresh in my mind. The owner, Mark, came out quickly to give me a quote and I signed a contract for them to do the work within a specified time frame. I offered to pay up front but he declined and said I would pay after the job was done. Then I never heard anything back. I kept calling and trying to get ahold of Mark but he would never answer or return my calls. I tried getting a different roofer at that point but everyone I called was busy and backed up. By coincidence Mark's father-in-law, Gary, was doing work for my father-in-law and heard about my issues. After Gary contacted Mark he finally called me back and told me that they had acquired a job through a rental company to do several apartments and were busy but would try to get a crew out. Then nothing yet again. Father-in-law told Gary about my issues again and he contacted Mark again. Then Gary, not Mark, contacted my wife and said L&S didn't have the funds to purchase supplies for the job and we would have to pay up front, which we did. Then randomly one day L&S showed up to do the job. When I got home I found old roofing nails throughout my yard, they didn't replace any plywood sheets, and they had used a different color shingle than agreed on. I tried contacting Mark but he avoided me again. I got ahold of Gary and he was extremely rude and blamed all of the issues on my wife and father-in-law. Mark called me a few days later and tried to assure me that the shingles I got were better quality than what I had paid for. I wasn't convinced. After his awkward apology I hung up and haven't been in touch since. I was lead to believe my roof would be done within a month but it was closer to 6 months before the job was finally done, all the while my roof was leaking. I hope they've improved since then but that first impression lasts a lifetime. I can't recommend them but I hear good things about Wisdom Roofing.

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