- Country: USA
- State: California
- City: Vacaville
- Address: 4980 Allison Pkwy, Vacaville, CA 95688, USA
- Phone: +1 707-446-5500
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Best company out there for roofing and solar. From design to install. 200% recommended, we are very pleased with all that helped us. So long PGE. Nice knowing you!! Thanks again CITADEL.
Fast, courteous service. They always kept us informed and are always willing to answer any all questions. We had several quotes and they were the only one that didn't want to install more panels than we would need plus were much easier on the bank account. We've had no issues since the installation. They even fixed some roofing and installed a new breaker panel, without adding to the cost.
I purchased a home where citadel did the roofing and solar. I did not get a choice on where they were installed but you would think they would install them on the optimal side of the home. Nope. North east. It’s a 12kwh system and I average 2-3. Avoid them since they can’t figure out how to do their job correctly.
What an amazing company! We had the best experience with Citadel. Right after this past rain storm hit We noticed a horrible leak coming into master closet upstairs I called a few companies and Citadel was the most prompt. After deciding to go with them our rep Kevin Babcock ( who is absolutely fabulous) said he would have a guy come out inspect the roof for measurements and he ended up staying and fixing the leak. Kevin was so prompt with everything. Made sure we fully understood everything about our estimate. Definitely was an open book 😊, which we appreciated so much. Needless to say they will be out this Monday to start the roof and the week after to start our solar. This is the best customer service I have had the pleasure of dealing with. If I could give them 10 starts I would.
Just a quick note to tell you how much I enjoyed working with you and your crew. You made this whole experience very painless for me and kept me well informed and up to date on all aspects. Also the crew headed by Juan were so easy to have around the house and were considerate of my needs and they worked under extreme circumstances for most of the time they were here. The weather certainly give them any breaks but they kept on working in the rain until they got the job done. So now I am looking forward to a comfortably warm house without guilt over my power usage! Thanks so much. Janice Stokes
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