Initially great to get back to me and get me an estimate, however now will not return calls to schedule the job. I realize it’s small, but it’s still not professional to just not return multiple calls. I’ve found someone else to do the work, and while it’s also small for them and they won’t commit to getting out for another month, at least they return calls.

Super professional, exceptional service. Left no trace of huge pine trees. Quality service.

First let me say this. The people who work for Grays are very nice. But they run an awful business. From the time I called them to when the job was done took close to a month. So I needed three dead trees removed. Called got the quote within a couple days. Scheduled it for a few days later. Well we had some rain periodically which they can’t work in and that is not their fault. What is their fault is how poorly they communicated and they told me multiple times that they would take care of it the next day and they never did. Also, they needed a special crane and they couldn’t figure out how to schedule that either. Then they cut the trees down super quick, so that was a plus. But they left the debris on my grass for over a week and messed up my lawn. Then, they came to grind the stumps a week later. They ground them and just left the debris all over my yard. When I called a few days later they said they charge extra to remove stump debris and said most people use it in their yards. What am I supposed to use dead tree debris for? Why was this not mentioned when I got a quote? Anyways, I will not be using them again.

Incredible Service Professional and knowledgeable staff! Had a tree to fall on 2 of our cars blocking our drive this past Sunday Morning a little after 6 am. Called their emergency number and they had a crew out within an hour were cutting limbs - took several hours to get it removed - Christian and crew were awesome bonus that they cleaned up everything before they left Very fair pricing Professional responsive staff THANK YOU!!

Exceptional service! Had huge trees removed via crane from small lot in congested street. Crew: Steve, Santana +2 more were professional, thorough and polite. Could not ask for better service! Highly recommend!