5 reviews
  • Country: USA
  • State: New York
  • City: Buffalo
  • Address: 326 Hinman Ave, Buffalo, NY 14216, USA
Phone number
Working hours
  • Monday: 7:00 AM – 5:00 PM
  • Tuesday: 7:00 AM – 5:00 PM
  • Wednesday: 7:00 AM – 5:00 PM
  • Thursday: 7:00 AM – 5:00 PM
  • Friday: 7:00 AM – 5:00 PM
  • Saturday: 7:00 AM – 5:00 PM
  • Sunday: Closed
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5 Review(s)
M. T.
09.05.2019

I have thought long and hard about writing a negative review because it is not my style but then I realized this may help another home owner in the future save themselves from a headache and also the heartache of renovations not being done properly after spending a ton of hard earned money. First and foremost, in a very short time our floor and shower tile grout is cracking, the silicone grout is gummy and peeling off. This happening so soon is from contractor error and contractor error only. My tub was set uneven and in the worst possible way (outward ) and an entire 1/2 inch to be exact causing any bit of water that may hit the lip to run off of the ledge and onto the floor leaving a pool. First clue would be that they cut the tile at such an angle to compensate for the slope. If one guy sets the tub wrong, the next person cutting the tile (if they had any integrity) would say, hey! the tub is off we need to fix it because cutting tile at such an angle to compensate is completely wrong by any skilled labor standards. A little off is okay but this is way more than just a little and any plumber I have ever known *might* set a tub if anything slightly towards the back wall and never ever towards the front which leads to the obvious future water damage and rot. Any other work done was very inconsistent and corners were cut in the process to expedite the jobs. Things looked okay from a distance and it wasn't until further inspection and noticeable problems arising that I can state that the work is poor, shoddy and very amateur craftsmanship at best. There should not be an inch gap between closed cabinet doors that they made where you can see the drawer and supplies inside. The measure twice, cut once rule did not apply in our case. Measure once, screw it up and cover it up in some way we think the homeowner may not notice. We hired them because they were nice, well spoken and put together people (why the 2 stars) we put our faith in them that they would do the job correctly and treat our home as if they were working on their own homes. After all, they were treated very kindly and had a laid back environment to work in as we are people who want anyone coming into our home to feel comfortable. While trying to grow a business, the quality of your work should be any business owners first and even last priority, not the amount of jobs or even money. If the quality and craftsmanship is there then the rest falls into place. I do not feel the skills are truly there to recommend for home improvements per say especially if you want longevity out of your renovations. From the rest of the reviews (which I feel most know them personally) it seems as if roofing is their thing and should stay that way.

Nathan Golonka
09.05.2019

Five star says it all! I recently had serious damage to my home after a high wind storm tore majority of my homes roof off. After contacting five star I was met with a friendly and honest staff that came and provided the estimate the next day. On top of excellent work on my roof and perfect clean up to insure my dogs paws didn't meet any unexpected nails; five star handled multiple conversations with the insurance company which lead to a fully replaced roof to my towns code, instead of complying with the poor, none code compliant estimate of the insurance company. Fantastic local company with home town values and honest people! Five star will always be my recommended service company!

Sharon Crooks
15.02.2019

Five Star Roofing Consultants definiitely live up to their name. Sean and his hardworking team did a great job despite challenging weather and a roof in dire need of repair. I was very impressed with the well organized crew, very happy with all they did for my home! I highly recommend Sean and his team.

Joshua Assad
13.12.2018

Would confidently recommend Mike and crew to family and friends without hesitation. They have done a number of jobs for myself and clients/friends and everyone has commented on what a great job they've done. They do good work and show up when they say they are going to, and are even in a good mood while they do it!

Caitlin M P
08.04.2019

They did our estimate and we were working out the details or so I thought and they just dropped off what face of the earth and never responded back. Even if you can’t complete the job for whatever reason, very unprofessional to just never answer back.

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