- Country: USA
- State: California
- City: Auburn
- Address: PO Box 4929, Auburn, CA 95604, USA
- Phone: +1 530-363-1303
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If I could give this company negative stars I would. Never have I been treated so horribly by a professional. I had an appointment scheduled at 1:00. It was raining cats and dogs so I called Ray Tadena, who I made the appointment with, to offer to reschedule since the rain was so heavy. I never received a return call. No problem, I just expected to see him at 1:00. He shows up at my door just after 12:00 and I told him that I've been trying to reach him all morning. He immediately went on the defensive and said that if I didn't want him here that he would just leave. I said no, no come in and let's talk. I checked to make sure I had his contact information correct and when I asked him why he didn't call me back he said that he was in a meeting and he didn't check his phone before he came over here. Ok, I can understand that but how is it ok to arrive an hour early and not give a courtesy call? What if I wasn't home? Would I be blamed for missing the appointment? He asked me what my problem was and I told him that bad communication was my comcern. Again, he told me that if I didn't want him there he could just leave. He told me that 3 times in total. I finally told him that if he wants to have such an attitude then he can go ahead and leave. I couldn't believe how horrible I was treated! Never in my life have I had a service professional come to my home and treat me so badly. I would never use this company and would never recommend them. I'd stay far away from them if I was you.
Just love this company great quick work and great workers. On top of their game!
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