- Country: USA
- State: California
- City: Lake Elsinore
- Address: 19011 Mermack Ave, Lake Elsinore, CA 92532, USA
- Phone: +1 951-471-0008
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I'm a local Realtor. I've used Dan's roofing for my personal residence as well as referring them to our clients for many years. They have always provided great service and back up their work. I'd highly recommend them to anyone looking for a roof repair or a new roof.
I had a roof leak and they came out the first day of no rain. Very helpful, very fair quote, got the job done before it rained again. No complaints.
I waited half a day for the estimator. I called several times and was told he'll be there, just running late. At 3:30 I found out he never showed up for work. They rescheduled for the next day. Got a fair price and was told it would take a few days to get on the schedule. Appontment scheduled for Saturday between 8 and 9. I called at 10:30 and was answered by a service. They apologized and said someone would be in touch. Never happened. It's now 1:30 and not even a courtesy call. Dan's Roofing has far too much business and doesn't care if they get to you or you cancel. I have been a small business, growth and development consutant for over 30 years and plan to use Dan's Roofing as an example of the epitome of crappy customer service. Don't waist your time!
Wow! I dealt with Mike at the desk who was very friendly and patiently watched a video of my roofing project and gave and me some good info. And a younger kid, Richie, who didn't mind sifting through a huge stack of tiles to find the best ones. And even volunteered that a pallet further away might have better ones for me.
Lakeland Middle School
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