- Country: England
- State: South East
- City: Merton
- Address: Unit 18, Manor Farm, Peppard Common, Henley-on-Thames RG9 5LA, UK
- Monday: 7:00 AM – 5:30 PM
- Tuesday: 7:00 AM – 5:30 PM
- Wednesday: 7:00 AM – 5:30 PM
- Thursday: 7:00 AM – 5:30 PM
- Friday: 7:00 AM – 5:30 PM
- Saturday: Closed
- Sunday: Closed
Disappointed customer - after getting a reply from email no further response for 4 days of when a visit could take place, poor customer service and no communication. If too busy it would be nice to know so you can see alternative. I was in a dangerous situation after tile slipped from the roof damaging a car and I need them to be checked sooner than later. Can't recommend this type of service as felt I have been let down. Do not deserve any stars in my opinion.
It took a long time and multiple attempts to get a response from the online form on the website and I nearly gave up with Bondright (which is why I slightly marked them down though pity I can't give 4.5). However I am glad I persisted since, once I was in touch, they were quick to visit and quote to have some of the hips repointed and/or re-bedded. After I accepted the quote they advised a date they should be able to start the work and it was only delayed by the weather. The job was done neatly in two days. The workmen were courteous and cleaned up after each day. They will be the first company I go to should I need further roof work.
Good service, we had a problem after flat roof was done but Bondright came out and fixed problem for us, so fully watertight again!
I am very happy to recommend this company. They have done a great job and their workmen were very thorough, experienced and very professional. It is rare to find such good, hard working people committed to providing a good service.
Bondright did and excellent job. The roof leak was fixed and tiles replaced, work was of the highest standard, carried out by polite professional workers. I would use them again.