5 reviews
  • Country: USA
  • State: Arkansas
  • City: Royal
  • Address: 129 Cranberry Trail, Royal, AR 71968, USA
Phone number
Working hours
  • Monday: 9:00 AM – 8:00 PM
  • Tuesday: 9:00 AM – 8:00 PM
  • Wednesday: 9:00 AM – 8:00 PM
  • Thursday: 9:00 AM – 8:00 PM
  • Friday: 9:00 AM – 8:00 PM
  • Saturday: Closed
  • Sunday: Closed
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5 Review(s)
Melissa Elliott
25.02.2019

Royal installed a beautiful steel roof on my home. From starting the quote to finishing the installation they were 100% professional! The roofing crew were polite, fast and clean! I didn't have to pick up one thing from my yard! I'm so glad I was able to do business with this company!! Great work guys!! Don't change a thing!!

James Heathcoat
07.06.2019

Great, we'll ...... Professionally made windows that look terrific.

Priscilla Hill
23.01.2019

We had Royal Windows install our windows based on the windows they had installed for us at our prior house 10 years ago. They came to our current home and began installing the 12 windows last Sunday and was finished in roughly 3 hours. We quickly learned that quantity is a lot more important than quality.. The contract workers are only paid by the number of windows they install. When they began the demolition to remove the old windows, my husband and I quickly started gathering plastic, cardboard and sheets to cover our furniture and the floors. We had mortar with its grit flying all through our house and the window sills that we had just sanded and painted, a couple of months ago, has gouges in the wood. One of the pieces of molding was cracked in 3 different places. The wood now needs to be filled, sanded and repainted. If you use this company, I recommend you cover all of your stuff in advance, line the windows the best you can to protect your wood, and stay out there with them through the WHOLE project. My husband had them go back over several places with the silicone where it was not completely bonded. I called the company and a contract rep came out but other than replacing a broke piece on one of the windows, it seems there is nothing going to be done.

Sandra Babino
18.09.2018

Royal Windows are a top notch company. The staff is wonderful and the work is awesome! Our siding is and the windows are beautiful. It looks like a newly built house. I highly recommend Royal Windows. Sandra Babino

Rich McCafferty
04.02.2019

I have tried to do business with Royal windows recently. They are backlogged a long way out and I had to set an appointment at their earliest available date which was about 1 month out. When the appointment was scheduled they only had 2/4/19 and 2/5/19 as their earliest dates. I told my wife that Monday's are crazy so setup Tuesday the 5th. She did this while on the phone with them and messaging me. She promptly told me to put it on my calendar for the 5th at 5:00. My wife received a call on Sunday 2/3/19 stating they were coming on the 4th. My wife questioned why not the 5th like scheduled. Secretary said that it was schedule for Monday and not Tuesday. I called them back and told the secretary that I was told Tuesday appointment and I needed to talk to scheduler. I was going to make sure he knew I would be home if that is what was required. I was told the scheduler was on the phone and would call me back. No call back like promised. My wife called again this morning. She was told we weren't on their schedule now and the secretary was smart with her about how she wasn't the scheduler and she didn't handle that and said something about if my wife could perform heart surgery. My wife called them this morning on 2/4 to tell them we had made arrangements to make sure we were home. I cannot say anything about product quality but it is my opinion that they have poor service from the start. Sadly for them we were a guaranteed customer whom had a decent sized job that needed wrapped up thanks to a drunk driver crashing into our house. They called back at 10:00 on 2/4/19 and said they couldn't even make the appointment they alleged to have had for today and to call back another day.

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