- Country: USA
- State: Ohio
- City: Elyria
- Address: 7516 W Ridge Rd, Elyria, OH 44035, USA
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
40511 Butternut Ridge Rd, Elyria, OH 44035, USA
- 5 reviews
Erin, the sales person was fantastic. She answered our questions and was very responsive. She met with the insurance adjuster and walked is through the process. That was where any positive interaction stopped. There was no communication between the office and myself as to when the job would start. Then one day someone just showed up to deliver materials. Because of a lack of communication between the two companies, the materials couldn't be delivered until later the next day. I then listened to the crew arguing outside until the boss put an end to it. There was further miscommunications pertaining to billing and the end process between the roofer and the insurance. I was also reassured that the crew would go through the yard with a magnet for roofing nails. Yesterday I had a flat tire on my driveway and a roofing nail was pulled from the tire. The company response was "sorry". The tire had to be replaced at $167 because the nail was too close to the sidewall.
Overall happy with the work the company did on my home.