Called for a quote, said they were going to come weeks ago but won’t even return our phone calls now. Not very professional. Going to go with someone who actually answers their phone and customers.

Recently had my roof done by this company. All dealing with the company were pleasant. Had my roof on the schedule to be done late spring and then the storm came. We lost a lot of shingles and while they could not come to do the roof they sent someone within days to tarp the whole side of the house. When they did shingle the roof it was done in a timely manner and they did an excellent job of cleaning up. Price was very reasonable compared to the other quotes we received. Would recommend them and actually have to several friends!

Top notch work, quality product. They cleaned up nicely. Price was fair and good follow up. Very happy with my roof.

The Admin staff gave me a date of either Wed or Thurs when I contacted them on the Sat following the Friday wind storm to replace all the shingles lost. I re-contacted them again Wed morning to get an update, and was asked if there was plywood showing and how extensive the shingle loss was. There was plywood exposed and the shingle loss was extensive.The lady then kindly said she would make sure a team was there that day to do the repair in view of the rain storm predicted for that evening. Got home that evening, nothing was done. Contacted the company and left a voicemail. Then had to spend $50 at Home Depot getting a roll of plastic sheeting and spend the rest of the evening laying it down in my loft to protect my bedroom ceilings in case the water came through the plywood. Received a call back early the next morning apologizing the work was not done, then got a follow up call 30 mins later insisting the work had been done and they had photos to prove it and I would be getting a bill for it! Later that morning received a text saying they got the numbers on my street mixed up (even though I had stated my number clearly several times to them) and I would not be billed.Somebody on my street will be getting a bill they were not expecting. I would not recommend using this company in view of the experience I have had.

It's been a few years since my roof was installed so I can absolutely confirm that Guaranteed Roofing stands behind their workmanship. I called about a minor problem at the chimney base around the flashing. Got a call back, an assessment visit, and a fix within one week!! Now, that's service!