- Country: USA
- State: Florida
- City: Sanford
- Address: 400 Specialty Point, Sanford, FL 32771, USA
- Phone: +1 321-363-3871
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WARNING ⚠️ Bad business. This company came to our town, after Hurricane Michael destroyed it. Sadly, they’ve done nothing to ease our stress with the terrible work & customer service they have provided! They did two roofs for us and both leak. Months later, they finally fixed one but still not finished on the other one. On our shingle roof they laid tarpaper, over holes in the plywood and then shingled over that, so we had pouring rain coming through into our home! The other roof is metal. Here they broke the sewer gas pipe off and roofed over it!! This roof leaks too and I was told by Corey, that’s to be expected, 3 out of 4 roofs will leak. Not a great record. They roofed 4 other neighbors and 3, have had issues, from proper skylights not installed, to leaks and incomplete jobs, leading neighbors to get someone else to complete the work. While working on our roofs, they damaged the roofs of two adjoining neighbors, that did not need roof work. After our installation, the installers were hauling materials and walking all over our new metal roof, leaving it worse, than what was up there after the hurricane! Months later, we still have no sewer gas repair, no new roof, no refund and no more contact from company on a solution. It has been a real mess dealing with this company. They make a lot of real good, sounding promises but they don’t follow thru, leaving the buyer at a big loss. Bad business and shame on you, XL-R8, for treating hurricane victims’ so poorly when we are dealing with so much already.
XLR8 Roofing did an excellent roofing installation at my home. Brian San Pedro was in constant contact with me throughout the process. He and Jerome even came to the house on a Sunday morning to secure tarps on the roof after a bad storm on Saturday night. The roof was completed by the following Tuesday and the crew did a superb clean-up at our house. I highly recommend Brian and XLR8 Roofing and thank them for a job well done.
Rick Rodriguez with XLR roofing gave us the best quote and the workers were very neat. They cleaned up the area after finishing the job. We are very satisfied with our roof and would highly recommend this company to do your roof.
Garrett I believe knocked our door. He was knowledgeable and very honest. Set us up an appointment. Thank you to garrett, we got quality customer care and information, also was able to get the roof we wanted, tile roof... no more shingles and metal thank goodness! In the middle of the process, satisfied as of now. Will update when material is on my property.
Overall I was very happy with how my roof replacement progressed. When I had questions or concerns, I was able to call the office and get responses back in a timely manor. Construction quality appears to be excellent (I am not a construction knowledgeable person). Overall time of construction was less than I expected. The company appears to be well run. I did have issues with our salesperson as communication was less than acceptable. The office more than made up for this deficiency. The best review I can give is that I would not hesitate to use them again.
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