- Country: USA
- State: Florida
- City: Tallahassee
- Address: 950 Yulee St, Tallahassee, FL 32304, USA
- Phone: +1 850-577-1233
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Haven't had a response yet. Not looking good.
I would suggest using another company for your roof repair. The work done was shoddy and have called for weeks about roof warranty and have yet to receive a callback. Avoid this company at all cost. Several comp[anies in town are close in price and probably offer better service. Test it for yourself and call their phone number and leave a message and see how long it takes them to contact you.
We were very pleased with the level of customer service and professionalism that Burnette Roofing provided to us. After Hurricane Michael we attempted to obtain quotes from seven different roofing companies which all either didn't call back, never showed up, or never followed through. George went above and beyond to not only provide a fair quote but kept us informed and updated until the job was complete. We are so very thankful to him and this company for helping us during our time of need and for that we are forever grateful. We would definitely recommend them!
Craig came out to do an estimate for roof repair, didn't even get on my roof but told me I needed an entire new roof, even though I just got it fully inspected. I've already had a couple companies come out and give me an estimate on the repairs so according to them the repairs can be done no problem. The repairs consist of tacking down a few raised shingles and replacing the flashing and shingles on the back side of my roof. When I told him I did not want to replace the roof, he said "well I'm gonna pass then," and turned around, walked to his truck and left. I was taken aback at the rudeness and shortness of my interaction with him! I understand not wanting to do the job because some people I'm sure don't have the skills to do it.... but what about people skills?? Burnette contracts their roof repairs out to this guy because they only do roof replacements. They may be good at roof replacements but I would not recommend them for repairs if this is the kind of people they send out. I will not be reccomending this company to anyone!
Yesterday, he said he would check the roof and give me an estimation in the morning. Today, he said it cost $300 to come and check it. It would count as a credit for the repair though. Even putting a nail there costs $300. He should have told that yesterday.
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