- Country: USA
- State: Florida
- City: Panama City Beach
- Address: 22200 Panama City Beach Pkwy Ste F, Panama City Beach, FL 32413, USA
- Phone: +1 850-400-2871
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Outstanding service,professionalism, and workmanship! Michael at Citadel was great to work with, kept us informed throughout the entire process, and took care of everything. The work was scheduled and completed much quicker than we could have imagined. Even though our project was a small job, they took care of everything and made sure it was what we wanted. Highly recommend Citadel!
Any major project on a home can be stressful. What's even more stressful is when the need is unexpected. This was the case after Hurricane Michael. With trees on their house and detached garage, repair and roof replacement was a necessity for my parents. The staff and workers at Citadel have been wonderful as far as repairing the roof on my parent's house, keeping us in the loop as far as the work being done, and they started immediately. I cannot say enough about the quality of their work and their personnel!!!
Villas at Suncrest
Dealing with larger properties since the hurricane has been a challenge, but finding someone who would take a smaller re-roofing job on a house was even more difficult. Owner Mark Brown was courteous and helpful and although working on larger jobs, was able to get a quick estimate and a timely roof repair at a fair price. The work was well done and we would highly recommend Citadel for roofing needs!
The guys at Citadel Roofing are consummate professionals. I highly recommend them. They are honest and hard working. After hurricane Michael hit, I contacted several roofing companies. However, after interviewing several of them, I was impressed with Citadel and they were the clear choice. They said that they would do my repairs for the amount that my insurance would pay And that they would work with the insurance company to submit any supplemental claims off necessary. They came out right away and did a great job. The roof looks fantastic. They sent me a bill, for the amount that the insurance adjuster allotted. I paid the bill and all was good. However, about a week later, I received a bill from another company that did the initial tarping after the storm fire Abbott $1000. It turns out that the cost of the tarping was included in the insurance estimate for the roof and I had already paid that full amount to Citadel. I called Mark Brown to see what could be done. Mark reviewed the estimate and recognized that I had paid them for work that they did not do. I had a check in my mailbox 3 days later. No questions asked, they refunded the cost of the tarping in full. Now mind you, that was about $1000. Talk about integrity. I highly recommend using the professionals at Citadel Roofing.
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