- Country: USA
- State: Florida
- City: Jacksonville
- Address: 6821 Southpoint Dr N #114, Jacksonville, FL 32216, USA
- Phone: +1 904-685-8334
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Great company, very easy to work with and made an appointment for the next day. Steve, the owner of the company stopped by my house to check out a job I messed up when fixing a leak myself. He said I was completely capable of fixing the issue myself and actually gave me some advice on how to do it. Recommend to anyone.
My client didn't even have the chance to consider them for the work. ASHLEY, and the other woman that works as the "receptionist," are two of THE rudest people I've ever talked to in this business. You HAVE to have the phone number of who originally called for them to even find information about the inspection, job, or estimate appointment. They cannot look up anything by address, they have no recollection of my client calling for the appointment, nor did they say they spoke to me this week about making sure the homeowner was there in case they needed access. ASHLEY told me she's the ONLY person who EVER answers the phone there, but when I called today, she wasn't in and someone had to transfer the phone to her when she "got back from lunch." Apparently Ashley thinks she never leaves the office because both me and the client both called there and never spoke to ASHLEY until today. The girl didn't even understand why I was calling initially because she interrupted me on the phone. I would NEVER do business with this company if this is your customer service department. If that was also the owner's wife in the office, he needs to get her out of there and fire Ashley. These people are rude, not professional, and as a real estate broker I would never give out their number to a client again. I originally met with an estimator/maybe the owner when we bought our house and he was great, but to have to deal with these women again in the office I would NEVER. Move on to another roofer, this company is trouble thanks to their phone-answering skills.
My experience with this company was above my expectations. They were on time, introduce themselves when they got to my home in a professional manner and explained the situation with my roof in detail to me. They have made themselves another loyal customer out of us! We are lucky to have such a dependable and honest company working in the beaches community.
Thank you so much Mike, Austin, Ashley and Guys who did an awesome job on Roof. They worked hard, fast and diligently to put our new roof on our home in a day and a half. There are not many honest companies anymore that stand by there name. They were prompt in responding to any of our questions and getting us any paperwork needed to complete the job. God Bless you all and keep up the great work. We Love Our Roof... Its Beautiful and all of our neighbors love it too.. Stephanie & John Tedder
I normally don't write reviews but I had to take a second and so some love. These guys are the best...LIKE FOR REAL! I am not going to go into great detail but somethings you need to know about them: 1) Easy to work with 2) The price was right 3) Professional 4) In and Out in One Day I had 4 other companies bid for the job but these guys made my life easy. I have told two of my friends about them and I hope that they use them. #YouGuysRock
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