- Country: USA
- State: Florida
- City: Crystal River
- Address: 3448 N Citrus Ave, Crystal River, FL 34428, USA
- Phone: +1 352-564-8319
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After reading the reviews I decided to call them for a minor leak in our 4 year old roof around our chimney. Gave all the details about pitch and height. Girl, dressed in short shorts, tank top, sunglasses on top of her head gets out of the truck, male stays inside the truck. Clip board in her hand - does not introduce herself. She tells me it is probably the stucco. They had that before at another house (my question is what has that got to do with our house). "I should put a tarp over the chimney when it rains and if it wouldn't leak I would know if that's the problem." If I could put a tarp over the chimney I wouldn't need your company. Then she says she needs to call 'a few guys' to come back another time to maybe check it out. Why didn't the guy in the truck get out, grab a ladder and check it? I told her there is no stucco on the chimney but she insisted she was almost positive that this was the issue. After consideration I called the office explained the situation, they didn't seem to care. I contacted another roofing company. They came out, got on the roof to check it out (duh) found the issue (not the stucco) gave me an price and fixed it.
Owners of this company are a rarity. Quality and customer satisfaction are truly what is job 1 to them. My service in the Armed Forces has provided me with the good fortune of living in North Carolina, Connecticut, and a few places along the west coast of Florida. I am amazed at the level of customer service and their strive for perfection which they achieve. It was a pleasure to see a business take the time and go the extra mile. They exemplify what every business should be, Thank you!
I am so pleased with Cedar Cove and would recommend them to everyone. They did a wonderful job. Their crew was very professional. They cared about every detail. I have a pool and they made sure it was protected. They kept the yard neat and clean and ran a magnet through the grass every night. The roof is beautiful. Their estimate was very reasonable and actually included more items than other estimates. If you are thinking about replacing your roof give them a call. You will not be disappointed.
I wish I could give 6 stars. Just had my roof done and Cedar Cove Roofing did such an amazing job. My neighbors came by throughout the process to tell me how hard the crew was always working and how professional they were during the installation. My roof looks fantastic and you would never even know they were there, the yard is immaculate and they even swept my pool deck! Highly recommended A+++++!!!
I found everyone at Cedar Cove, front counter reception to owner, and installers, to be caring and professional. Bobby Casey has a well managed office with appropriate job scheduling. Installers were proficient and hardworking, with job completed in timely fashion. Each person in the chain of contact demonstrated diligence and concern for a job well done. Having a construction background myself, I found this refreshing in the realm of roofing contractors. I plan on using Cedar Cove on my next primary residential job and will highly recommend them to others.
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