- Country: USA
- State: Florida
- City: Stuart
- Address: 812 SE Lincoln Ave, Stuart, FL 34994, USA
- Phone: +1 772-643-7663
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Great company! Would highly recommend.
Great service - friendly owner - prompt response.
DO NOT USE THIS COMPANY! If you do - do not give them the 2nd payment until the tile is on your roof. The company lied to us for 6 months, having us believe they ordered the tile promptly and they never did. We gave them $29,000 for the 1st and 2nd payment thinking everything was moving smoothly. Elite then stop communicating with us - not returning many phone call and text messages. The owner said he would take care of this and then stop responding completely with a mailbox that was always too full to leave a message. We were given the run around constantly and the company blamed the tile company for all the delays. Elite, finally after about 6 months admitted that they never ordered the tile and said they didn't have enough money to pay for it from out $29,000 we gave them and for us to pay the tile company directly. We did and this added another 4 months to finish the job. Elite roofing lied and stopped communicating with us for weeks. They took about 10 months to a job that should have taken 2 months to do. You want to use a different roofing company and you dont need the headaches we experienced for 10 months!!!
The worst roofing company ever, in my opinion. They failed inspection 4 times. Still have not fixed roof or fished installations and it's been 4 months. Elite hasn't returned my calls for months. I have filed a lawsuit against them for improper metal roof installation & causing roof to leak flooding my house. They wouldn't let me put a zero star. Buyer Beware!!!!!!
Elite has done a new roof for my mom in Palm City. Ricardo recommended to go with standing seam metal. Even though it was more money than the one with screws it was worth it. He made sure everything is done correctly and it looks very nice. We just failed the first inspection then Terry at the office explained we cannot take permit inside and has to be outside for inspector, she scheduled it for next day and it passed.
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