- Country: USA
- State: Florida
- City: Rockledge
- Address: 599 Gus Hipp Blvd, Rockledge, FL 32955, USA
- Phone: +1 321-632-8300
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the young lady in the front office needs to learn what customer service is! to express her frustration over back-shop/front office disagreements on a customer is pathetic. Luckily Tom stepped in and fixed my issue in 3 minutes!
The best metal supply in central Florida... nobody else even comes close... they can do it all and in a timely manner... they only use the best products available!!! Thank you MRF, August 👍👌🔨☠️🤟
Great company producing great material
First impressions are everything. Sidney at the front was great, was very knowledge and gave the attention needed to our projects. We felt welcomed from the first step in the door. Thank you from WI!! :-0
So my company decide to use this Metal roof company for some parts we needed. We paid up front to make sure we got the parts in time for our job. The Metal company never informed us that they were busy or that our parts would take longer than expected. We never received a call stating are parts would be later than the date we had discussed. Then they also charged us an extra $21 dollars and 2.5 %processing fee to run my credit card again, they also never discussed a price difference when I paid the first time. Its even in an email I have stating the cost and when we would get the parts. By not keeping my company informed our job was delayed even further, do to their lack in communication. Considering my company called every day to check on are parts, as they BS us around. We are a loyal customer with this Metal company. When my guy went to pick up the parts they refused to release the parts till we paid the extra $21 and credit card processing fee. The woman (Sydnee) on the phone acted like she could careless when I required to why the price changed, and why it took longer than I was told to get my parts made. As i told her i would not use this company any more she still did not try to make an effort to correct any of my complaints. Instead continued to not care. I am extremely DISAPPOINTED in this Company for the amount of DISRESPECT I have received after being a loyal costumer for so long. I WARN ALL OTHER TO USE A DIFFERENT COMPANY!!!
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