- Country: USA
- State: Florida
- City: Miami
- Address: 22700 SW 172nd Ct, Miami, FL 33170, USA
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
I'm very happy with the work City Roofing completed on my home. The people were easy to work with and the work was done well. They arrived on time and cleaned up after themselves. The customer service was excellent. Definitely a good experience!
This is a great roofing company. They are very professional and kept me updated on all stages of the process. The staff are very friendly and always try to please. I highly recommend this company. I am very pleased with my new roof. Craftmenship is top notch.
Do not use this company. I hired them to fix a leak and 3 years later I have the exact same problem in the exact same place. I called them about warranty and they said it is only one year but I can hire them again to fix the problem!! Are you serious?! They want me to hire them AGAIN to fix what they were supposed to fix in the first place. My new neighbor, who knows about construction, took a look and showed me the problem. These “professionals” add concrete to SOME areas. As you can see in the pictures there is one area without any concrete at all. You can see how my fingers fill the gap. They left a hole around two inches, one foot long wide4 inches deep!!! UPDATE. After I posted this review the company called me to visit my home and check the problem. They came and hours later the company called me. The new excuse, it's a new leak. A new leak that is leaking in the exact same place?! Give me a break. I told the lady on the phone to forget about it because we were heading nowhere. Long story short she hang the phone while I was talking to her; very rude. Bottom line, DO NOT hire them. Save your time, money and problems UPDATE 2. This company not only did a lousy job, the ZERO work ethics! They are stating offering me a substantial discount and that is TOTALLY FALSE. They never, I repeat, NEVER offered me a discount. The lady hang up the phone when I was talking to her. Also, the leak is in the EXACT SAME SPOT. I repeat, the only reason they came and check the leak was because of my review here. As anyone can see they keep updating their response because they don't like my review, that's the only thing they care. I dare them to post, anywhere they want, in any platform they want, our phone conversation so everyone can listen how rude they are. Bottom line, don't waste your hard earned money in this company that doesn't fix the problem and doesn't have work ethics.
They were very professional, completing the roof as contractually promised. The finished product was beautiful. They took great care to keep the property clean, including landscaping. They even cleaned the rain-drip metal edges. They completed the project within the promised timeframe. The site manager showed great care, as well as having shown excellent customer service skills. A much- appreciated added feature was their providing a Wind Mitigation report for the purpose of applying for an insurance discount. The only suggestion is that the appointed liaison-agent should improve communication between the company and the customer. This is a key position, providing the customer with the feeling that there is someone available at all times who is willing to work with the customer. For this reason, 4 stars instead of 5 were given. Otherwise, City Roofing should have earned 5 stars. Only one person was the cause of the 4 stars. They are highly recommended and very dependable. Yes
Once the issue of the roof tile shortage was resolved, City Roofing was very professional and easy to work with. They share information daily via an app which was user friendly and made it easy for me to track progress if I was out of town. They are reliable and show up to work every day. The workers inspected my property for debris and cleaned the area daily before leaving for the day. They took care of inspections, the construction debris removal truck, and installing a porta potty on site. I didn't have to mess with any of it. They responded to all my calls and the project manager was very accessible and responsive. None of this comes inexpensively. They were by far the most expensive proposal but they did come very highly recommended by a neighbor and a couple of other acquaintances. After having been burned in the past by unreliable, irresponsible, and unprofessional contractors in Miami I decided to make the investment and move forward.