Rick Castellanos review about company Texas Professional Exteriors, LLC

Rick Castellanos
10.01.2018 Visit a company

DO NOT PARTNER UP WITH THIS STORMER!!!! ...... 26% of the roofs they installed leaked, that's 26 leaking roofs out of 100 installed. In 6 months, after a large hail storm, the rag tag sales force they brought in managed to sell 100 roofs, which we can do easily, without a hail storm. They brought no crews and hired locally anyone long as they were breathing. Took their crews 3 - 5 days to install 22 squares, if they dhowed up! ... The owner Daron Farmer will try to cheat you out of your royalty payments, even if your always on him..... Four claims were filed on our bond from their work and now we are dealing with lawsuits as well. They leave and wash their hands of responsibility . They will ruin your business , DO NOT PARTNER UP WITH THIS STORMER!!! Owner Daron Farmer has very well rehearsed trite little explanations for everything to avoid taking responsibility (obviously he has many years of experience doing this with other "partners") . When they leave you will be responsible for servicing the warranties on their bad work for one year and you will be plenty busy . Guess what ? They will not pay you for most of the warranty work you do for them (which you have to, it's your company's name) & if they do it'll be far far less than the money you put into the repair, including interior damage, and if they actually pay you it will take countless calls & emails and several weeks before they reimburse you for the amount they see fit. They will not pay for legal fees brought on by their poor work, and it's plenty. We had a judgement for $5 K against us because they would not pay for attorneys they are obligated to pay for per partnership contract. Any lawsuits that arise from their work, they will not cover legal fees. Their sales people will eat deductibles and burn your reputation with insurance carriers and all social media, Google as well. You will be inundated with BBB complaints, our rating went from an A- to a D because of their work during our partnership .DO NOT PARTNER UP WITH THIS STORMER!!!

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