Excellent with insurance claims negotiations. Workmanship and pricing is excellent as well.

I solicited bids from Ryno, Bell, Castle, Echols, Samples, and a general contractor. I kept notes throughout the process, and here's why I selected Ryno over the others: What Ryno Did Well * Clear communication with only one person. In a few instances with other companies, an admin was involved. This made it much more challenging for me to keep companies and bids straight. * Detailed Proposal. I asked everyone for a lot of detail so that I could understand options and where decisions were being made by me or on my behalf. * Detail Orientation and Flexibility. Many of the small things I asked for in the initial conversation were included in the final proposal. * Onsite Visit before Eagle View. Getting the Eagle View was great, however my roof has some specific challenges that are not visible from the EV only. * Onsite Visit to discuss the Proposal. The close begins when the proposal happens. I had a lot of questions after each proposal I received, and the winning vendor was the only one to walk me through the proposal and answer questions. We also discussed products to be used, and upgrade options. Ultimately, I elected to go with an upgraded pipe boots and a shingle that does not allow algae to grow on it, as a function of copper integrated into the shingle * Did not try to hide things. A corollary to this is "answered all my questions". Installation Ryno was on time, and the rubber-tire dumpster trailers were here before they arrived. We had two layers of shingles on my house, so it took a lot of time and cleanup to get the roof prepared. Ryno also found that the flashing I had installed by my pest control company was deficient in a few places, which Ryno fixed without further costs. The installation staff was courteous, and all wore orange Ryno shirts to indicate that they are installers. Plastic tarps were laid all around the house, and Ryno came back an extra day to do the clean up, which was stellar. I know the other companies I solicited bids from are great, but I'm very happy I chose Ryno.