
- Country: USA
- State: Georgia
- City: Winder
- Address: 45 Business Center Dr, Winder, GA 30680, USA
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Watertight Exteriors did an excellent job replacing our roof. They were very responsive, getting out to our property within a day of reaching out to them. They had me scheduled for the following week and kept me informed every step of the way. Their crew was courteous and professional. I had called other roofing companies to come out and give me a quote, but ultimately chose Watertight Exteriors due to their professionalism and vast roofing knowledge. I couldn’t be happier with the roof and the company who installed it. I would definitely recommend Watertight Exteriors to anyone looking to replace their roof!
We are happy with our new roof. Getting through the process was difficult due to having to come back several times to clean up. And, the removal process damaged screens that had to be fixed and we had to provide video evidence that it wasn't storm damage. I feel comfortable that the company is professional and they stand behind their product, but there might be some issues with the crew that did roof.
We are thrilled that our roofing project was so effortless through the entire process. The results are great and we will be a repeat customer of Watertight Exteriors for any other home projects we need to complete in the future.
Good people and service but issues with estimates and ways to pay. I had one of their people come out to check a leak and fortunately it was a small one that I was told only involved re-caulking. The roofer was very nice and professional, said it was not a big deal and when I asked how much, he replied "No more than $200.00". The next day I received my quote for $325. When I called I was told that this was the minimum service charge for all small repairs. The lady I spoke with was very nice and apologized but said there was nothing she could do about it. I went ahead with them because rain was imminent and I needed the repair, but was still not happy that I was told one thing by one of their people and something else by another. The repair was done quickly and well and I am happy with it but it still does not sit well with me about being given one price and not told anything about their minimum charge. Their workers should be told to either not give prices, or to tell customers that they have a minimum charge. The only other issue I have is that they do not take credit cards. This seems rather odd given this is 2018 but maybe they are just using an old system or something.
Very good experience working with Watertight roofing. I called and within a day they were on site to check my roof and offer an estimate. While on site, John pointed out a few other things they could work on/repair (like window trim, siding repair, etc.) if I wished. It never felt like a sales pitch or pressured to do that, just that it was an option. Once I got the estimate, I asked for a revised estimate with a couple of small changes and he was happy to provide that. Also, there were other jobs ahead of me, but they worked it in due to mine being a smaller/quicker job than the others with bad weather in the forecast. I appreciate a company that works with common sense rather than a "who's next in line" model. It's more efficient. Lastly, I got a few different estimates, as did my neighbor a couple of years ago with the same roof, and Watertight was by far the best pricing. It was $2K less than the lowest estimate I got from others, and $8K lower than the highest estimate between myself and my neighbor's estimates. I would definitely recommend this business.