The initial appointment and work were leaning to a pleasurable experience. However, my mom was MASSIVELY overcharged in the end and the contractor was billing her an additional 9K above and beyond the 13K she was initially quoted. Now her roof is leaking not 3 months after the work was completed. Now 2 days after reporting the damage they still have not show up to correct the leak and repair the interior damage. DO NOT USE THESE PEOPLE!

I will never forget when I was selling roofs in Phoenix a few years ago. Jasper has a history of targeting areas with no damage--they overwhelm the insurance companies and with inspections. In this situation the State Farm adjuster shut them down since the roofs in this area were all new and State Farm was not going to play their game. I estimate at least 25% of all roofs replaced in America from "hail damage" have really no damage at all. Companies like Jasper are at the forefront of advocating for homeowners willing to replace perfectly good roofs! 5/16/19 Update Let me rebut the owners response below. 1) I never claimed to be a customer, but rather I speak as an industry critic. 2) Jasper "overwhelmed" State Farm with fraudulent hail claims. An adjuster I met in Phoenix told me so. This is par for the course in the fraudulent storm industry. Many participate but few with the vigor and reach of Jasper

WARNING! JASPER ROOFING CONTRACTORS ARE CON ARTISTS! This company needs to be put out of business, fined, jailed and made to pay back all the money they have taken from people! There are complaints from all over the country on the internet about them. I have filed a complaint with the Florida Department of Business & Professional Regulation. They knocked on my door after Hurricane Irma and offered to give me a free estimate to repair my roof. The salesman had me sign the "free estimate" on his tablet. A few days later I got a check in the mail from my insurance company made out to Jasper Contractors and me. Puzzled, I contacted my insurance company and they said Jasper Contractors sent them a contract signed by me to do the work! I was in shock! I had chosen a different company to do the work after getting my "free estimate" from Jasper. After many phone calls to Jasper, they said they won't cancel the "contract" unless I pay them $2500! I refused. Then I received phone calls from the rudest and most obnoxious woman named Renee that I have ever spoken to in my life. After being berated by her several times, she sent me an agreement she claims was prepared by a law office but it was obvious she had amateurishly composed it herself. She claims if I sign it promising not to write any negative reviews or file any complaints (or I will have to pay them $10,000), they will release me from the contract. However, the way she worded it, no date in it as to when they would actually release me and her refusal to put in a date, etc., I cannot safely sign it. So, as of this date, I am still being held hostage by them. We've been having heavy rainstorms almost daily and there is potentially more damage being done to my home. Now hurricane season is here and I have no way to get my roof repaired because of them.

I had one payment of $850 left and they took $1000 from auto deduct. I had called and emailed them for weeks and no response. So they stole $150 from me and are supposedly closed till the 7th of this month. They also threatened to send my acct to collection and then threatened to put a lien on my house. Even though we have a contract for monthly payments that were never late. DO NOT USE THIS COMPANY

DO NOT USE JASPER! My experience with Jasper has been the worst of any contractor and business I have ever experienced. As you can see from the photos their workmanship is very poor and the customer service for resolving the issue is non-existent. I have not paid them the remaining amount until I get an answer on the damage on my new roof but instead of resolving the problem they are threatening to start the lien process on my home.