
- Country: USA
- State: Iowa
- City: Walnut
- Address: 2900 Justin Dr suite g, Urbandale, IA 50322, USA
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: 9:00 AM – 12:00 PM
- Sunday: Closed
We used Superstorm Restoration on two different homes in the summer of 2014. The first one had $75,000 worth of damage....the roof, metal shed, deck, gutters, screens, stucco damage, you name it-all had damage. It happened quickly from a terrible hailstorm.....our home was getting ready to sell and we had a very tight deadline because the buyer said all damage had to be fixed by closing or it would be cancelled. The house we were buying also had damage with both closings happening one week apart. Superstorm helped us meet all the deadlines with restoring both homes and the work was excellent. We were able to move as planned and it was such a blessing.
Superstorm Restoration is an amazing group of talented professionals who are there to help you when you need it. When damages occur, they take care of you - making estimates, repairs and providing the details you need for the work to be covered. Honest, trustworthy, and with a strong work ethic - Superstorm Restorations Team is the Best!!
This is a Great Company. Very Customer friendly company.Will take care of you like family.
Worst experience of my life and feel obligated to warn others of my experience with this company. Once upon a time they were part of a national chain of storm chasers (operating under a different name at that time) who created a satellite office here in Urbandale Iowa. They came knocking at my door (as well as the entire neighborhood in the Urbandale) asking if they could examine roofs for hail damage from a storm that had passed through the area months earlier as good Samaritans. Insurance company agreed (begrudgingly) that it needed to be replaced, and now feeling obligated to this company, I had signed a contract while under the impression that I was working with a locally owned restoration company (before finding out it was merely a satellite office ran by a few local people who were hired by this national chain to manage). Roof leaked within a year of being replaced resulting in ceiling damage. Because the workmanship was still under warranty, I tracked down the company (through my insurer since I could not find the listing) only to discover that the partnership had dissolved with owners going their separate ways and now operating under a new umbrella called Superstorm Restoration. Though they told me that they would take full responsibility, it took repeated calls before the "manager" showed up to "fix" the ceiling. Very poor workmanship by someone who was obviously not a professional. And this was their answer? It seemed merely a cost savings tactic on their part having no real interest in making the consumer happy nor preserving their reputation. Not wanting to deal with this company any longer, I called another restoration company (Pettiecord Restoration out of Runnels, Iowa) who did an A++ job repairing Superstorm’s makeshift attempt to repair the ceiling damage. I'm posting a photo of the before and after to show you the difference in workmanship (can be viewed in google maps as for some reason the photo doesn’t attach to review). Superstorm Restoration vs. Pettiecord Restoration. I cannot thank Pettiecord Restoration enough and highly recommend them. My ceiling finally looks like new again. I'll someday have to replace my roof (out of pocket) and I know who I will not be calling.
I contacted probably about 4 different companies about fixing a gutter that had come loose from our home. Superstorm was the best when it came to working with me on a time to come out and fix my gutter. They took note of our roof which we knew needed replacing. And to make a long story short they worked with our insurance company which agreed to weather damage. Allowing us to only pay our deductible. What a blessing!!! Chris the Senior Operations Manager was a pleasure to work with. We thank God for y'all & highly recommend Superstorm Restoration!