
- Country: USA
- State: Iowa
- City: Cedar Rapids
- Address: 5527 Crane Ln NE, Cedar Rapids, IA 52402, USA
- Monday: 8:00 AM – 4:30 PM
- Tuesday: 8:00 AM – 4:30 PM
- Wednesday: 8:00 AM – 4:30 PM
- Thursday: 8:00 AM – 4:30 PM
- Friday: 8:00 AM – 4:30 PM
- Saturday: Closed
- Sunday: Closed
Revised 6/26/19: When I started looking for a new roof I had 3 requirements: Good Product, Good installation, and believe they will be around to help if there are any issues. I did some research on the product up front, and they sell a highly regarded product. The warranty by Tri-County and the manufacturer are very good. This also supported my belief of good installation, with a great warranty to back it up. They assured me I would not need to pay the invoice until I was 100% satisfied and someone would come buy a few days after to check on the roof. That is great! The install went great and took less time than we expected. Mitch was the foreman and was a pleasure to work with. He spent a lot of time tending to details after the roof was done and the crew had left. Cleanup was superb, we found a couple of things the missed and only one nail. At the end of the job, I sent the president an email thanking them for the great work and complementing Mitch and his crew. I just heard back from my insurance company and they let me know I was getting a refund on my insurance policy based on this new roof. I roughly estimate my homeowners insurance has decreased by ~20%.
I can't say enough positive things about my experience with Tri-County. From the first visit and estimate with Tom last fall (2018), through the project work (re-sloping my gutters, new roof, gutter covers), everything has gone smoothly and efficiently. They are extremely responsive to questions via their website contact form, which I appreciate. Once my roofing project was scheduled, the dumpster arrived early that morning, the work team was on-site by 7:00 a.m., and my new roof was DONE by around noon that same day! Mitch was the last to leave and was extremely thorough about site clean-up. I've communicated and dealt with Tom, Chad, Mitch, and Branden and everyone was friendly and helpful. I absolutely recommend Tri-County.
Job looks great, didn't take long. Good looking gutters
Tri-County was great when we needed to replace our roof after a hail storm damaged it. They were the fastest of the companies we contacted to come out and give an estimate. Everyone we dealt with was very polite and professional. They explained our options very well and went over several questions we had about possible changes. They were very good at communicating when we had weather delays that postponed our original work date. The work was done quickly (less than a day from tear off to new roof) and again with full communication about what would be going on and when. Most importantly to us, they were very accommodating when we had issues getting the funding processed from our insurance and mortgage companies.
FYI-this company will not perform any repairs, they only work with you if they are doing a complete replacement.