My experience with 123 Exteriors was excellent! Throughout the entire process they were timely in responding, patient with me on responding back and explained everything that was going on or that was going to happen. When it was time for the roof work they scheduled it quickly and were done in 1 day. I've had no issues with the work or 123 Exteriors during the time they worked with me. I would recommend them to others who are looking and I'll be keeping them in mind for future work.

Would definitely recommend 123 Exteriors! David did an excellent job of handling all insurance concerns and kept us informed all the time. The roofing and siding crews were both excellent and finished job in less than a week!

Good customer interface, they kept me abreast of changes and sought my input. They worked well with Framers Insurance company for the hail clam to ensure I was compensated for all damage. The finished product was excellent. I have noticed the house is much warmer now since they brought the house up to code by adding outside insulation including house rap under the new siding for no extra cost. The only negative thing was that I had to pay a extra fee for a darker color of siding. It seems the price of siding should not be more expensive because of a darker color of siding -- same quality of siding. But that was a minor issue.

123 Exteriors is a great company to work with and I would highly recommend them. Several houses in our neighborhood had hail damage and so we were curious if our house did as well. We contacted 123 and they came out right away to inspect our home to get their input as to whether or not we might have enough damage to qualify to have our insurance company cover the damage. They came out twice to inspect and then we contacted our insurance company together so they could provide any input for the claim. After we filed the claim, the insurance adjuster arrived at our house to inspect for themselves. Someone from 123 was there during the adjusters review of the damage to answer any questions. The damage we suffered from hailed covered the siding, roof, and gutters. We had no clue about how the process worked, but 123 walked us through the whole process so that we were able to make informed decisions about our home. A monumental and at first overwhelming step in the process was selecting the siding, gutters, and roof colors and materials. Fortunately 123 exteriors had many installations in our area that we could go look at on an actual house. We are in Marion. Fortunately, 123 worked on at least 25 homes in our area so we that could look at some completed examples of their work. The person from 123 was patient and answered all of our questions during the selection process. The only suggestion I would have for 123 is to create a better, more comprehensive list of homes. I was given a couple of different lists which was at times confusing. However, that was not really that big of deal. I also did some research on the materials they use (siding and shingles) and found that while the brands they use are not from premium manufactures, people were generally pleased with the quality. Once we selected our materials, we signed a contract and the materials were ordered by 123. We were given a preliminary installation date, which they missed due to the weather (no fault of 123). While we found that 123 exteriors were great to work with during the pre-installation, the installation is where they really shine. It is obvious that the owner (David) knows what he is doing and that he truly cares about quality and making his customers happy. A great example of this was what he did for our garden pond. We have a small garden pond in front of our house that means a lot to us. Within the first few minutes of the roofing crew arriving, they had already dropped several old shingles into it. To make sure our pond survived, David had his crews install a wooden platform to protect our pond. This was way above and beyond what we expected (and our fish thank you). One thing to warn you of is to be sure you remove everything from your interior walls before the siding installation. We were not warned and had several things fall off the walls and break (nothing of value fortunately). Total time for installation (roof, siding, and gutters) was about two weeks. Once everything was complete, David came out and personally inspected everything with us to ensure we were happy. We created a small punch-list of items which were eventually rectified. This included David bringing out an electrician to wire one of our lights correctly that the crew did not do right. The only small complaint was how long it took them to complete the punch-list. It is obvious they were busy, but a half hour worth of work would have finished up everything and closed out our job. Again, it didn't take forever (maybe a few weeks), but it could have gone faster. My first reaction was that two weeks seemed like a long time. However, after seeing my neighbors go months and months without having their installation completed using 123 competitors, it is obvious we picked the right company. They really do know what they are doing. And more importantly, their focus is making their customers happy. Our house looks absolutely terrific and given the workmanship and oversight provided by David, I am sure that the work will last for many years to come.

Once the people who were installing the siding arrived, they did a very nice job. I was pleased with that aspect. Unfortunately, not enough siding was ordered to complete the inside of my porch. It took about a week to finally get that completed.