Have had Tom reroof our house twice in 25 years. We trusted him to do quality work. Which he had done in the past. But, we developed a roof leak located at one of the roof vents that he or his crew installed. He was asked to look at that area. He said that he did and that was not the cause of our leak. We found out from another roofing company that the leak was caused by an in properly installed flashing. If Tom would have taken care of this immediately we would not have a 12 inch by 12 inch water stain on our living room ceiling. Our trust in Tom is completely gone.