
- Country: USA
- State: Idaho
- City: Rigby
- Address: 435 N Yellowstone Hwy, Rigby, ID 83442, USA
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Very pleased with all aspects of the job. Everyone was very easy to deal with, and the work was professionally and quickly performed. No complaints or problems encountered. I would highly recommend Briggs.
Our roof is unique and a tough project. After working to get the roof on for months, Briggs walked off the job claiming that we were tough to work with and changed things. First, they told us we couldn't keep our windows - they would have to roof over them. After we got the roof off, we've had 3 other companies say we could keep them. We asked they adjust that. Then we need a different insulation, which would change the venting needed - not our fault. Then the insurance and them disagreed on the square footage of the roof. They claimed they were right and the insurance was wrong, and they would just refund the prepayment and come get there stuff. We are now left in Idaho in May with only a tarp on the roof to find a new company to come and help with our project. Very disappointed in the communication and customer service.
What a great crew and folks to work with. They came with plenty of samples and great explanations of the project. Worked us into a very good schedule and then the fun began. I was sure that to replace my 35 year old 5000+ square foot cedar shake roof and replace it with a new asphalt roof and clean up the mess, would take at least 2 days if not more. Well, Briggs showed up with two crews at 6:30am and jumped right into the job. At 7:30 pm that evening it was a done deal. The job those guys did was first class, with quality materials and it looks great.
They were prompt to come out and give us a bid for some hail damage. Their pricing was competitive and they were able to get to our roof quickly. They made it such a simple process! Thanks
Briggs did a good job on our roof. I just wish the communication was better.