Mr. Kamai stopped by our house and spoke with my wife about a free roof inspection. I sent him a message immediately after She spoke to me and thanked him for the offer but told him we did not want the inspection. Later that evening I received a text back telling me that he had sent his guys over to our home and they had conducted the inspection. This was done when nobody was home and without our permission. No way I would use this company after the experience we had with them today.

I am VERY disappointed about my gutters. My gutters that I had, before Columbia Basin Exterior replaced them, lasted for 20 years with NO finish coming off. With the new gutters that Columbia Basin Exteriors installed, they spray painted over white downspouts in November. The paint is coming off of them and they are turning white. Absolutely an unacceptable job. Can't get anyone to respond to the problem. Can't even catch anyone in their little office that they have. Nobody is ever there when I go there. Have to wonder if anyone actually works there anymore. Also have a downspout that was never designed correctly and nobody will respond to fixing it even though the gutter guy said he would be back to fix it. Highly recommend you not pay your bill off until everything is completed to your satisfaction. Otherwise, you will never hear back from them. Hope I don't have to make this a Better Business Bureau issue.

I've gone from pretty satisfied (though still a four stars at best) to feeling 1 star may not be low enough. They're great at quoting and setting home owners with hail damage at ease. Communication was great and follow through awesome when the roof portion of the project was done. Then, we found a beer bottle in our backyard as the crew was still wrapping up the project. The project manager was quick to come get after the roofers and gave us a discount. (Incidentally, I found two beer bottle caps in my attic last week while checking something else out.) Siding was a mess to get done. Rather than following up, the project lead assumed it was done. It took another couole months to get it done. Then, the same story with the rain gutters. Now, I'm feeling extreme frustration and neglect over the poor work with the rain gutters which leaked at the first rainfall months ago. Sure caulk may not hold, but the empty promise of fixing it if it does fail is what's been frustrating. My front porch is a hazard because the poor workmanship with the gutters and the reinstall of heat cables on my roof. Constant drip of water turning into ice whenever snow melts off the roof. I went above the project lead, being told a manager would take care of this. Still nothing after about a month.

Hunter has been great! He went out of his way to bring samples for my wife to see and was patient with our slow decision making. Roof looks awesome, can’t wait to see the fence gate and siding up next. Thanks again Hunter

My new roof was done efficiently and well in just one day, just as my contractor Hunter said it would be. The crew came as scheduled and worked well together and were very pleasant. They left the work area very clean and I am very pleased. Hunter and his crew have been very professional and good to work with