
- Country: USA
- State: Illinois
- City: Bloomington
- Address: 816 E Locust St, Bloomington, IL 61701, USA
10366 E 1400 North Rd, Bloomington, IL 61704, USA
- 1 reviews
Only gets 1 star bc he has to to get a review. He doesn't stand by his work. After 4 yrs a total tear off is sagging. He's made appts and doesn't show up. I'm waiting for roof to fall in and gutters to fall off. Very poor businessman. Prefers to avoid customers instead of taking responsibility. Voicemail is always full and he may or may not text you back. He might even hang up on you, anything to avoid you. DO NOT GIVE HIM MONEY TILL JOB IS DONE RIGHT!!
I have a 2 story building in which they were to to partial roof repair. I was told in writing the job was finished and I paid them in full in Jan 2015 (I am not a professional roofer, so I believed them). A year later, I failed my rental inspection since the roof was incomplete. I contacted the company by 2 phone numbers and by text. I am getting the run around from the owner Chad. Promises and vague dates of when it will be finished. I had several other roofing companies estimate how much it would cost to complete the job- $4,000! If they fail to meet their last promise (end of Sept), I feel the only recourse is to report them to the city, BBB and take them to small claims court to get my money back. I just hope if they do complete the job i paid them for, they do a good job. I want to believe that Chad will "make good on the job" as said when he finally texted me back. If he finished the job when he says he will and it passes inspection, i will update my review. --- update --- They didnt come by end of Sept. I started a breach of contract suit against them. A day later they come out, took off something from the roof (presumably to finish the job), apparently they put only felt on the roof and left at the end of the day. Huge rain storm came in late that night and through mid morning. Flooded both stories of my apartments and basement, ceilings are on the floors.... Now I have to take them to court for a lot more than $4k. It's a huge coincidence that they avoid me for 2 months, put me off, i start a suit against them, suddenly come out the day before a huge storm that was to hit and only cover my roof with felt.
Don't use this vendor. Here the problems i had with the owner Chad. 1. When I confirmed that i like their quote, the owner Chad came to my house to collect money. He asked for a check written out in his name, not the business name. 2. He took the check and left town and did not answer his phone call. I reported this to the bank, but he had already cashed check. I called the police to report the missing check also. 3. 3 weeks later he returned and started going off on me for going to bank, police and his partner, instead of apologizing for his behavior. He was very rude, but since i wantes the roof job done, I still went through with him. 4. He finished the job and did not give me time to review it. He immediately called me and demanded the remaining money. I said it would take me a couple days after i review work to give him the check, but he threatened me and said he would out a lien on the house. 5. I went to his place of preference to pay him the remaining amount. He threatened me and called me all sorts of racist names. So i would ask everyone, please please avoid this vendor. I am going to report them to the BBB also.