Andy and Rick came out to look at my roof, Same day. Andy got on the roof and checked it out as Rick sent a crazy little drone up to take pictures. They sent the pics with an estimate promptly and getting my roof done this week. It's great with the pictures as I was able to see what they were talking about with the issues. 1st class guys!

Spoke to owner in Florida, who then had his guy Andy call. Andy then called and got some details and said he would call me back after the weekend. Its been a whole week he never called back. I just dont trust contractors that dont stick to their word on even simple things...

Called and left a VM requesting help with some roofing repairs. "Dave" called me and said he's the person who does the repairs. Scheduled an appt. with me for last Saturday at 8am. He never showed up and never called me to reschedule. Called the main # and left them another message. No response. "Dave" called me this morning. Said his "defibrillator went off" on his way from the supply store so his car was towed? No explanation of why he didn't call me before now. Frankly he sounds like he shouldn't be up on roofs to begin with. Let him know I had called the main # twice and no one called me back. Said "Jerry" (owner?) is in Florida so can't call customers back! Jerry, sounds like you need to get a better handle on what your workers are doing/not doing and provide some customer service/follow-up. Under the circumstances I'll keep looking for another company to repair my roof.

They came out and performed a wonderful job on my home and were very professional. The process was smooth and when finished it was very clean! I would recommend them to anyone!