
- Country: USA
- State: Illinois
- City: Joliet
- Address: 313 Siegmund St, Joliet, IL 60433, USA
- Monday: 8:00 AM – 4:00 PM
- Tuesday: 8:00 AM – 4:00 PM
- Wednesday: 8:00 AM – 4:00 PM
- Thursday: 8:00 AM – 4:00 PM
- Friday: 8:00 AM – 4:00 PM
- Saturday: 8:00 AM – 12:00 PM
- Sunday: Closed
They had to come back 2 times to fix leak and still leaking. Refuse to fix 3rd time even though it has been less than a year and still under warranty. They want more money from us.
PLEASE READ THIS-IT'S LONG BUT IMPORTANT & CAN SAVE YOU FROM THE DISASTER I EXPERIENCED... My salesman "Bill" was very friendly and came across as humble. He was quick to answer my MANY questions and his quote was in the ballpark of some of the others that we got from other companies. Due to Bill's helpfulness, we chose "WESTERN STATES CONSTRUCTION" for our new roof. By the time the roof was "finished", we could look into the attic and see the sunlight coming in around the chimney where no flashing had been applied. The shingles looked "wavy" on the exterior but Bill told us it was temporary & would correct itself over time. The garage roofing was not even finished being installed and debris was left all over my lawn and driveway (including roofing nails that can easily puncture a tire or someone's shoe). Then, Bill handed us the invoice and it was aprox. $2,000 MORE than we had been quoted. We questioned this & were told that due to replacement of areas of wood & other "unforeseen" circumstances, there were additional fees. Rather than fight about this, we chose to pay the entire amount, even though we were quite disappointed...we just wanted to be done with it. "Bill" then referred us to "Juan"...a friend of his who was in construction & also had a "Western States Construction" business card, although he was offering to do our interior work for us as a "side job" - not through the company - saying it would save us money. "Juan" wasted months of our time while continually asking for more and more cash (claiming that his workers were refusing to show up to work on our house unless we gave Juan cash to pay them). Finally, after about 4-5 months and SIX THOUSAND DOLLARS we cut ties with Juan. The workers told us that the cash we were giving Juan was NOT being used to pay them. After some research we found out that Juan is a convicted felon and seemed to be running a scam with "Bill" from Western States Construction. We researched and found criminal records for Bill and Juan in other states such as Arizona, Texas, etc. Clearly WESTERN STATES CONSTRUCTION does NO sort of BACKGROUND check on their employees, charges FAR more than they ESTIMATE/QUOTE their prices, and does POOR work which is very clear when you go into my attic and can see SUN LIGHT shining in where the roofing DOESN'T abut the chimney as it should, causing WATER DAMAGE each time it RAINS. I hope that Western States changes their hiring practices. Until then - DO NOT TRUST THESE PEOPLE. They lie, cheat and steal from innocent folks who are simply looking to improve their homes. I am disabled & married with 4 kids and 2 dogs, living in a modest older home with a roof that had begun to leak, causing mold to develop on parts of our ceilings. I was simply trying to make the home SAFE and was paying out of pocket. It's VERY shameful to know that there are people out there who would take advantage of someone like myself. The total we paid between "Bill" and "Juan" was $15,000+/- in cash - which I will never get back & my home is STILL not fixed. Don't end up like me...find ANY OTHER contractor, because this one is ALL BAD.
WORST PLACE TO GO TO.