First when I started this project I asked for a contract that showed the scope of work. There agent could not provide that. Second, when I gave payments I asked for receipts and was told they don’t give receipts. Third, their agent told me he submitted the photos and receipts to the insurance company so they will release the final payment. Now I received an invoice for more money with threat of putting an lien on my house if payment is not received in 30 days. The roofing company that they sub-contracted to put the roof on did a good job. I’m not happy about this company administrative side because they are not following up with the insurance company. Also I’ve yet to receive the paperwork showing my warranty or guarantee on the work done. I called the company support line to help me go on their website and make the final payment and the lady said she couldn’t help figure out how to do that. However, their invoice showed a “make a payment” button. I’m a home inspector and I recommend roofing companies all the time. I will not be recommending this one anymore. I want to edit my previous comments to report how this company received my comments and took action to remedy my concern. I received a call from Carl Smith and he listened to my concerns and wanted to make sure I received 100% satisfaction. Carl acted swiftly to make sure I remained a customer and continued to refer clients to him. He came in to make some changes and he did a good job and I wish I would have met him sooner! This guy has great customer service experience. I'm happy now!

helped with filing insurance and got the process going smoothly. They used really good roofing materials that would probably last the lifetime of the house. There were some minor issues after the replacement, but they were immediately resolved after I reported to the project manager. My experience has been good with this company.

If you're looking for a Roofing Contractor, I recommend Stay Dry Roofing. These guys were awesome. Thanks Anna

I was impressed by these Chesterfield roofers my husband recommended. Nice work. Very clean, and communicated well

Wonderful company to work with. They came out to inspect my house for damage from the recent storms and let me know there was no damage. Will call them after the next major storm.