
- Country: USA
- State: Indiana
- City: Indianapolis
- Address: 5643 W 74th St, Indianapolis, IN 46278, USA
- Monday: 7:00 AM – 10:00 PM
- Tuesday: 7:00 AM – 10:00 PM
- Wednesday: 7:00 AM – 10:00 PM
- Thursday: 7:00 AM – 10:00 PM
- Friday: 7:00 AM – 10:00 PM
- Saturday: 7:00 AM – 10:00 PM
- Sunday: 7:00 AM – 10:00 PM
Shout out to Community Exteriors Inc. I love my 3 new roofs! Mike Cope has been amazing during this whole process! He was truthful, informative, patient, and supportive. The crew that worked on all three of my roofs were a very professional and well coordinated team. It didn't cost me a single cent, Insurance paid for all of it just like he said it would. Thank you so much, I'm so happy I went with my own instincts!
Community Roofing is an excellent company if you’re looking to have your roof replaced. They help process all the necessary paperwork with the insurance company and then they do quick and professional work. At the completion of the job, they thoroughly clean up the job site and make sure that everything is picked up and put back in place. I’d highly recommend them.
Service was outstanding from start to finish. Very quick response on getting an estimate and Heather our sales rep was a rock star and did all the work, including working directly with our insurance company! The job was done perfectly and on time. I highly recommend the Community Exterior to anyone looking to replace their roof.
My wife and I had suspected damage to our roof from a storm but it wasn't until Heather came out and took pictures and showed us what we couldn't get up there and see. We were surprised to see so much hail damage to our roof and it wasn't even that old! When she explained that she could help us, she did. From start to finish! And the whole process took less time than we thought. We tell everyone about Community Exteriors and easy Heather made it for us. We could have ended up with bigger problems down the road......Thanks Community
If I could leave zero stars I would. Our area had a storm go through last week, and the storm produced hail in many areas. The very next day every roofing contractor within a 200 mile radius was driving around town like vultures. A salesman from Community Exteriors stopped at our house and asked to inspect our roof. First off, he was a nice guy I'll give him that. He was just doing his job as a salesman. I think this boils down to a poor business model more than anything. He showed us pictures of what he claimed to be hail damage, including two photos of roofing shingles he was lifting up. I'm not convinced those shingles were loose to begin with considering we had very small hail from the storm. He claimed we needed a whole new roof. It hailed for 3-4 minutes, the hail was pea-sized, and of the 4 vehicles in our driveway 3 of them had dents, with the total dent count being 4. 4 dents. But we need a whole new roof? I think not. Continuing on, as a salesman would typically do he was insistent on talking about this further, so we stepped inside. He pulled out a contract and proceeded to fill it out. I didn't read the fine print because I had no intentions of signing anything, but from reviews I've read online the fine print is what costs you in the end. I asked if I really needed a whole new roof from the minor, if any, damage he showed me. He claimed "we aren't going to mess with some roof repairs, we're going to make sure your insurance company pays for a whole new roof." He said our insurance would pay for the new roof and we would just pay the deductible. THEN he proceeded to tell me that if we were going to install a new roof that we should go ahead and install seamless gutters. THEN he said that if we were going to do a new roof and gutters that we should go ahead and put new siding on the house and garage. At that point I was done. It was obvious that their only intention was to talk people into signing up for more work than was necessary (aka scamming people). That wasn't enough to make him leave. He proceeded to tell me that if money was an issue that they offer an 18-month financing program. I said no, and he proceeded to offer another option. This option is "one that they really shouldn't be sharing with people because they can get in trouble for it" and that I "can't tell anyone else about this" either. This one was called a "no out of pocked expense" plan. Again, I said I was not singing the agreement and that was the end of it. This company might do quality work, and I've never seen their work so I can't comment on that, but this sales pitch was a turn-off. It screams scam, or at a minimum they were taking advantage of a situation, which is fine in some cases. A storm goes through and produces hail on a Thursday evening, and Friday morning every roofing contractor within 200 miles is driving around going door-to-door to sign people up for new roofs? Cold calling on people without a signed permit from the courthouse in a town where soliciting isn't allowed? I think not. I just worry about elderly people who just went along with it and signed the agreement. Not only have they been scammed, but their insurance has been scammed as well. I do not recommend this company. If I had hail damage to my roof I would find a local contractor (there are plenty within 20 miles of my town) to do the work, not some company 150 miles away. To wrap up this review, as he was leaving and still trying to talk me into signing them up he stated "insurance companies really don't like us right now." Well I wonder why.