I had an appointment today from 8am to 11am. No call and a no show from the company so I called at 11:15am just to see if they were running late. They said someone would call soon. At 1PM I called again and asked what was going on. They said we can put your information into the system and someone will call you. I asked " can you contact someone via cell phone and ask when they might be by our house?" They said no there is NO WAY they can contact their service reps directly throughout the day...? So you're telling me there's no real way your company can tell if people are doing their jobs because you have no contact with them? Correct, our customer service can't contact service resp to see where they are or what they are doing? Hmm sounds like a solid business move...

Highly satisfied with the work from Stay Dry Roofing....pleasure to meet and work with Cameron and his excellent team! The roof, downspout and guttering was completed in a very timely fashion from beginning to end - very happy with the results! Stay Dry Roofing will be recommended to any of our family or friends who may need the services they provide.

Had a great experience with Stay Dry Roofing and would highly recommend them to anyone... :)

GET EVERYTHING IN WRITING! WOULD NEVER RECOMMEND! If they’re doing insurance work for you, I would strongly advise that you demand a written estimate before they begin the job. I was very clear with the Rep that I had quotes from two other roofing companies that were close in price (1) for $ 5,200 and a 2nd for $5,300. I asked several times for an estimate of what they would be charging, the only response he ever offered was, “you’ll never pay more than your deductible”. After the job was completed, with a delay of over 1 month. I received an invoice for $6,700.00, essentially bilking my insurance company for the job and seeking my $1,000 deductible on top.Then to add insult to injury, my insurance company sent me a notice that my roof coverage for my primary residence had been reduced to only 40% of the replacement cost! The roof they are referring to is only 3 years old! They overcharged so much that my Coverage has been impacted on a separate property. After several attempts to work this out with The Rep and Karyn Tudor (Accounts Receivable) I have no other recourse than to warn everyone I come across about this company.

Completed the roof in a timely manner but when it came to cleaning up. I had to clean up behind them. They left trash everywhere, I had to pull trash tots from my neighbors yard. Had to pick up there cutting knives out of the yard. Even broke my fire pit and dumped it in my yard. I understand things need to move and I didn’t mind at all they moved stuff. They just never put anything back or take care of my stuff. They were responsible for painting inside my house. They did that in a timely manner but didn’t use the same color I picked out. Nobody followed up with anything. I would not recommend StayDry After the bad experience I had with StayDry. They offered to fix their mistakes, and make everything right. Instead or repainting my living room and kitchen, I asked if they would just paint the hallway to match, which they did. They did do a great job at painting and offered to replace/pay for the fire pit that was broke during the roof replacement. After giving them a second chance to fix any and all problems I before, I am a lot happier with them now. Thanks StayDry for being a stand up company and fixing any problems you may had.