
- Country: USA
- State: Indiana
- City: Granger
- Address: 12080 Covered Wagon Ct, Granger, IN 46530, USA
- Monday: 8:00 AM – 8:00 PM
- Tuesday: 8:00 AM – 8:00 PM
- Wednesday: 8:00 AM – 8:00 PM
- Thursday: 8:00 AM – 8:00 PM
- Friday: 8:00 AM – 6:00 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday: Closed
Great Experience from start to finish! Terry and Dana have been awesome to work with. Very informative and helpful, they explained every step and process in great detail. The labor crew was prompt, friendly, and very professional. The new roof looks fantastic!
Had a small fast 200 dollar job. Was told they would be out the next day. Told them to call me and I would approve the guy doing the work right then assuming there was nothing unforeseen. Never got a call. I called 3 days later and got the voice mail...which I believe is the wife in the company. She still didn't call me. I called later that night and was told that the guy had been out to look at it and that the repair would be under $200. I said do it. We had light rain for a few days but I never heard from the lady. Keep in mind, I had a leak in my 12 year old house roof and wasn't happy about all this rain. Finally a few days pass and I call and got voicemail again. I got no call back. That night a guy who speaks little or no English was on my roof. He didn't even knock on the door. I went out and have no idea what he said when he mumbled something about the 1 shingle he was putting up. I told him to knock if he needed me. A while later my dog was barking at the front door and I assumed the guy was done. I looked out the door and saw a woman and 3 kids playing in my front yard...the wife and kids of the repair guy. Apparently no one could read the signs about the fresh fertilizer on the grass. I didn't say anything though...I just closed the door. The guy left and didn't tell me he was done, didn't offer me any paperwork or say he was done. The next day the wife in the business called and wanted my payment information and had the nerve to tell me she was leaving messages for me but apparently at the wrong number. Funny huh...when it came time to get paid she had my number...but otherwise, she didn't return my calls...the calls during which I repeated my phone number at least twice per call. So there ya go. Maybe it's because it was a small job...but I didn't get the glowing service the other reviewers seemed to get.
It's nice to do business with good people and that's what Windsor Roofing is. Terry was very detailed and informative when he came out to inspect my roof leak issues. They gave me a fair and honest price and a labor guarantee to stand by their work. Once I hired them, they were able to get the job started in about a week, and it only took them one day to repair my chimney flashing and stop the leak. Their workers were polite and prompt, and Dana was very responsive and professional. All around it was a fine experience from start to finish.
Windsor Roofing stood out from all the rest! As a first time homeowner, I really appreciated Terry and Dayna explaining everything to me in such detail and taking the time to make sure I understood everything. They are such sweet people; very kind, honest, and dependable. Their employees are just as reliable and professional. They did a wonderful job and I couldn't be happier.
The quality and service at Windsor Roofing Company is incredible. Joel is a really great guy who gave us a fair and honest estimate. The team that came to re-roof my house was courteous, professional, and hardworking all throughout and they cleaned up the job very well. They completed everything in 2 days, as promised, and did a great job. I have had experiences with other roofing companies before moving up north, and Windsor Roofing Company by far offered the best experience, quality, and professionalism. I am very impressed with this company and highly recommend them.