
- Country: USA
- State: Massachusetts
- City: Billerica
- Address: 113 Boston Rd, North Billerica, MA 01862, USA
If I could give zero stars I would. They seemed great. Awesome communication and we’re on top of everything before they started. Kari kept calling us. Then, they began and did a tiny portion of the work. They did not even 1/3 of the roof and asked for the remainder of the money. We paid the entire amount. We then Chased them and dealt with the most ridiculous excuses from Kari about why her husband couldn’t finish the job. The excuses ranged from other jobs to prostate issues. Finally she called and said they didn’t have the money to finish it. We had paid it in full so where was our money?!? We had to hire a real company to fix their mess and finish the mess they left us with!! We had to take them to court but we have still yet to get any of our money back. The second roofer also got a permit because patriot never did!!!!
Hi BEWARE OF THESE PEOPLE . THEY TOOK OUR MONEY IN CASH NINE MONTHS AGO AND LEFT A BIG WHOLE IN THE SIDE OF OUR HOUSE. AFTER CALLING EACH WEEK THEY SAY THEY ARE GOING TO COME AND FIX THE HOLE AND NEVER SHOWED UP. WE NOW HAVE TO HIRE ANOTHER ROOFER TO FINISH THE JOB. PLUS YOU CANNOT REACH THEM BY CERTIFIED LETTER . WORSE CONSTRUCTION PEOPLE I HAVE EVER WORKED WITH OVER 35 YEARS .
DO NOT HIRE - NOT PROPERLY LICENSED!! I'll spare you the very LONG story, but essentially they lied to us about their license, and then lied to us about the building permit requirements. We found out when we went to sell our house and threatened to take them to court to finally get the building permit. They finally admitted they couldn't get one because they didn't have the proper license. Additionally, I chased them to finish the work I paid for. I finished paying them in September and they started the job, but didn't finish until April after I threatened to go to the BBB and take them to court. Basically if you want them to be honest and do the work you paid for, you need to threaten them with court. But remember, they are not properly licensed to do the work, so if something goes wrong there is nothing holding them responsible and it falls on you as the home owner - even if you sell the house it follows you. DO NOT HIRE!!!!
Hired to replace residential roof 3/2017. 13 months later still begging them to complete the job. Buyer beware.