
- Country: USA
- State: Arizona
- City: Mesa
- Address: 3050 S Country Club Dr, Mesa, AZ 85210, USA
The lack of workmanship is truly remarkable. After three different occasions where Prime Roofing has come out to fix issues from previously poor jobs, they finally replaced a large section of rotted wood that should’ve been replaced originally, also leaving some of the flat roof intact it wasn’t in good condition still. They did not caulk corners, left a big gaps, even a section of the new flat roof without my caulking would have been a major point of issue as soon as it rained. Very unhappy.
Do not use this company!!! Horrible experience!!! I got my flat roof coated by them with 10 year warranty. Within 2 years my roof has leaked two times. Got mold in my house because of their pathetic job. Now I have to pay $$$$ to restoration services to fix the leaks and mold in my house. Why did the roof leak if I had 10 year warranty. Also hard to reach them. I would give zero star if I could. DO NOT USE THEM!!! Save your money and use a reputable company and not a scamster like them.
I have always had good success with these guys. I like them. Will inspect your roof once a year at no cost.
We're in the middle of several renovation projects currently and Prime Roofing was recommended by our friend and Realtor for a repair job (wish I had listened to her on other trades). It was refreshing having a contractor keep their word regarding schedule, price, and actually completing the work. Looking forward to having Prime re-roof the house in the spring.
When we purchased our house, Prime Roofing was contracted by the previous owner to replace the existing roof as a condition of the sale. A couple years later, a tile needed to be repaired and I called them up. I believe I spoke with the owner, who promptly set up a date to repair it. The repair was completed ahead of schedule and there was absolutely no hassle. I am very grateful that they honor their warranty and provide excellent customer service. This is a company that I would use in the future and recommend to anyone looking for roofing company in the Valley!