
- Country: USA
- State: Maryland
- City: Baltimore
- Address: 3717 Boston St #341, Baltimore, MD 21224, USA
- Monday: 9:00 AM – 7:00 PM
- Tuesday: 9:00 AM – 7:00 PM
- Wednesday: 9:00 AM – 7:00 PM
- Thursday: 9:00 AM – 7:00 PM
- Friday: 9:00 AM – 7:00 PM
- Saturday: 9:00 AM – 12:00 PM
- Sunday: Closed
There is a lot I want to say about this company, but I am limited on space. First off, I live out of the state of Maryland. I have commercial property in Baltimore City. I contacted 6 roofers for an estimate on repairs. 2 of them followed through. Coastal Roofing was the last place I contacted (after 6 weeks) and the first to respond with a bid even though George was on vacation for a bit and couldn't get to the property until he got back. He gave me a fair price on the roof and finished the project within 2 days of my signing the contract. He sent me before pictures, during pictures, and after pictures. He was patient and worked with me on coordination through the tenant, provided me with invaluable guidance on future aspirations for this property which proved fruitful, and worked with me on payment. Which was a lifesaver! George was very professional with me, down to earth with me, honest with me and followed through with what he said he was going to do when he said he would do it. Based on my telephone and email relationship with him, I feel like he is an "old school" guy that knows his business, is honest and takes pride in his business. I never found him to be rude or disrespectful and he communicated with me like an old buddy he hasn't seen for a while. I do not live in the state of Maryland and have not had contact with George before this business dealing. This is my experience with Coastal Roofing.
My business partner and I contacted this company this morning after receiving their contact information from a investor group we’re apart of. When we called, we started out by saying “good morning, how are you?” The gentleman who answered the phone responded “What do you want? I’m busy!” He was extremely rude and unprofessional! I immediately informed him that I would search for other companies who know how to properly greet and treat heir potential customers with respect. Horrible customer experience! Save your time and look for someone else!
Coastal Roofing Co. has been my roofers since 1999. George of Coastal gives you a fair price and excellent quality. He has been my roofer for the last 19 years and I have not had a problem with any work that he has done on my roof. He is a fair and honest roofer.
Roof needed replacing after 15 years so I called Coastal who had previously placed our roof. George and his assistant were very professional and pleasant. High quality work at a great price and completed in timely fashion.
I've known George for years and used him to repair and/or install a new roof on 2 different homes. He's trustworthy, dependable, on-time and reasonably priced. 5 star recommendation for sure!