Very polite, very helpful guys. I was able to get all my questions answered regarding the leak that occurred in my home and caused a huge stain on my ceiling. each step was handled perfectly and they included me throughout the entire process. WOULD RECOMMEND.

I was beyond unimpressed with North Arundel Contracting. I should have known to lower my expectations when I had to call them a handful of times to get someone to come to my property for an estimate. The estimator arrived late, he was unprofessional, and bad-mouthed other companies in the industry. Sadly, against my better judgement I used them to perform additional water mitigation (removing my cabinets that had no damage when they arrived but somehow were damaged after the removal) to remove flooring under my cabinets. At this point I still fully intended to use them for the rebuild of my home. I spoke to the estimator to follow up (because he hadn’t kept me informed at any point) and he gave me an attitude when I requested he followed up with my adjuster. At this point I have decided this isn’t the company I want to rebuild my property, but I haven’t told them that because they haven’t followed up with me or my adjuster for over a month. On Thursday of last week, I paid my bill from the work performed and I was promised an emailed copy of my receipt by COB Friday. Here I am, Tuesday mid-day writing this review still with no copy of my receipt, despite calling and requesting it twice.

Highly recommended! I have been using their services for 15 + years now. Very responsive day hours, after hours emergency and holidays. They are very thorough during their assessment of damages; experts in mold remediation and construction defects. Staff will explain what the plan is and why. They also work very closely with community managers and insurance adjusters to ensure smooth claims processing. The office staff works with me to clarify any questions or concerns and they treat you as if you are the only client they have, on a consistent basis.

We have been using the services of North Arundel Contracting for many years. Our experience is that this is a company that wants to keep their clients and goes out of their way to stay in touch and work with them. They are receptive to changes and move to correct any problems that might arise, which are few and far between. They are dependable and pleasant to work with.

I would recommend North Arundel Contracting, Inc. without hesitation! I have worked with this company for more 25 years. They have almost exclusively done all the insurance claim work for all the communities that I manage and have even handled my own insurance claims. They do a great job and are a pleasure to work with.