I have been trying to get someone with this company to finish a project we signed a contract for in August of 2018. Our project was expanded to include a full siding project which was completed. Due to us financing the entire project, Prestige insisted on telling the financing company everything had been completed even though it hadn't. After a guarantee and receiving a signed copy of our contract stating only the siding had been approved, we released the funds on good faith that this company would finish their project. 5 months later I have been calling and emailing trying to get anyone to come out and finish what was started. No one answers the calls. The voicemails I can leave are never responded to and all of the other mailboxes are full. I'm frustrated that we were pressured into paying when we knew we shouldn't, and now our work won't be finished.

Do not use this company. My roof was installed 2 years ago and is under warranty. I noticed it leaking and called my insurance company. An adjuster came out to look and identified an installation problem. I have pictures and the claim report demonstrating that an installation error is causing the leak. I’ve been calling Prestige for THREE WEEKS to try to get someone to take a look, but I have yet to receive a call back. I have left several messages, and even submitted my contact info to their website to no avail. It seems they don’t care about making sure their work is done well or customer service. I now have serious water damage in my house that’s only getting worse. I am a reasonable person and understand that things get busy, but come on; this is unacceptable. Not a single call in nearly a month of trying to get in touch to discuss a roof that is under warranty?? Seriously—be warned. Stay away. After reading some other reviews, it seems this is common practice. If this goes much longer I will be reporting them to the MD Home Improvement Commission. As an attorney, I’ll be exploring other options as well.

Very good experience. We had a few windows and sliding glass door replaced. The windows and door seem like solid products, very efficient and professional crew. Will definitely consider Prestige for future projects.

Called Prestige after seeing them in my Money Mailer. After I called they came out and gave me a free estimate the very next day. The representative was professional and courteous. We really liked the quote also so decided to go with them. So happy we did. Roof looks super.

My experience was positive! Had someone knock on my door and I scheduled an estimate for my roof. The representative arrived 15 minutes early, showed me the choices of roofing and gave me a price that was surprisingly low. I decided to contract with them for my roof. The job itself went smoothly. Franklin and his crew got to my house around 8am and finished before 5pm. They did a full cleanup of my yard and walked the property with me before leaving. HIGHLY PROFESSIONAL TEAM FROM START TO FINISH! A+++