
- Country: USA
- State: Michigan
- City: New Baltimore
- Address: 36770 Shady Creek Cir, New Baltimore, MI 48047, USA
- Monday: 7:00 AM – 9:00 PM
- Tuesday: 7:00 AM – 9:00 PM
- Wednesday: 7:00 AM – 9:00 PM
- Thursday: 7:00 AM – 9:00 PM
- Friday: 7:00 AM – 9:00 PM
- Saturday: 7:00 AM – 9:00 PM
- Sunday: 7:00 AM – 9:00 PM
Had no issues with the original installation approximately 3 years ago however some shingles from 2 separate areas came off during a storm. When I called I had to leave a voicemail and my call wasn't returned for a few days. Alan was sent out to fix the issue but instead of coming to my door to let me know he was there, he walked straight into my gated backyard & clearly ignored my Beware of Dog sign and left the gate ajar. He walked to my front yard to assess the other area the lost shingles & I was unsure if he was going to knock on my door at all so I went out to talk to him. He was nice & completed the repairs quickly but being a single handicapped female I was quite upset about him coming onto my property, especially my back yard without being notified first.
Following a wind storm in 2017, RGS was extremely responsive to assess the damage, recommend a fix, and assist with my insurance company needs. My roof was fixed quickly and the entire staff was professional and courteous. High recommendations to use RGS!!!
We had RGS roofing replace our roof in June 2017. From the first phone call to them after talking with many other company's we had a great experience with them!! Jim came out and did the estimate then put us in their busy schedule for the summer. When they came to do the work all of the workers were very nice and did a great job!!! Even with clean up!!! We also had our gutters done with a company they contract out to and they were also very nice and easy to work with, they were a father and son company and we would highly recommend both RGS and the gutter company (I can't remember their name :-/) to anyone in need of work done!!! Thanks for the great service and excellent work!!!
Called after the wind blew some shingles off of our roof. Jim promptly came out, discussed our options and fixed the problem quickly and efficiently. Great customer service!! Will definitely be calling them when we need more work done!
RGS Exteriors installed new roof a gutters. Would definitely give a 5 star rating. They offer a good warranty and are dedicated to great customer service. Very happy with work done. Definitely would recommend to family and friends.