
- Country: USA
- State: Michigan
- City: Kalamazoo
- Address: 430 East Cork Street, Kalamazoo, MI 49001, USA
- Monday: 8:30 AM – 4:30 PM
- Tuesday: 8:30 AM – 4:30 PM
- Wednesday: 8:30 AM – 4:30 PM
- Thursday: 8:30 AM – 4:30 PM
- Friday: 8:30 AM – 4:30 PM
- Saturday: Closed
- Sunday: Closed
I have done some work on my own roof and have been experiencing some leaking issues. I called West Michigan Roofing to come take a look and maybe give me some advice. Bob Ackerman came. I was very impressed with his knowledge and expert critique of my work. Also I much appreciated his willingness to take the time to help me out. Some of my roof will need replacing in the future, and I would not hesitate to contract with them. They did the roof of my next door neighbor and know that she has no complaints on the job done.
We had a recent roofing replacement by West Michigan Roofing - Kalamazoo. Shannon Brown was our salesperson. I will say that Shannon was involved with us throughout various stages of our project and had a final visit with us post installation to replace a small piece of siding on the back side of our chimney that was cracked during the install. We were very pleased with the result and the entire project was professional and prompt with no surprises through to the very end. Thank you West Michigan Roofing and Especially Shannon Brown. You took excellent care of this customer! Ken & Amy from Dorr, MI
Definitely recommend these guys (and I have to everyone I know who's considered getting a new roof) * Prompt service * No pressure * Will spend as much time with you as you need to answer questions * Price was way under my own expectations * Done quickly and precisely A special call-out to Derek, who served as our point of contact for the company. He made it quick and easy to schedule and was very flexible and knowledgeable.
I had some shingles fall off my roof and called West Michigan Roofing for an estimate, along with five other companies. West Michigan Roofing was the first to return my call and made a service call that same evening, including immediate repair. I will definitely use West Michigan Roofing and Roofing Consultant, Shannon Brown in the future, and I highly recommend them.
Highly recommended! Extremely professional and very easy to do business with! West Michigan Roofing and Construction has developed a very sophisticated approach to examining your roof and presenting options to fix or replace it, as needed. Shannon, one of their very experienced roofing professionals, took a video of our 25 year-old roof, accompanied by his narration, detailing the minor and major issues he observed as he walked along its surface. A short time later, I met with Shannon and he and I viewed the video and reviewed the PowerPoint slide presentation he had developed which outlined his recommendations. As soon as I saw the video, I instantly realized I would need to have the old roof completely torn off and a new roof installed. In addition to the video portion, the presentation slides covered shingle material and color options, shingle configuration possibilities, backing materials, proposed roof venting upgrades to improve the longevity of a new roof, labor and installation costs, warranty coverage, customer testimonials, a gallery of photos from previous roof installations and a brief history of the company. The last slide detailed multiple pricing options for my wife and I to consider. By the way ... one very helpful feature included in the presentation was a computer-generated, dimensional image of our home and roof, offering the capability of toggling through shingling options (primarily configurations and colors) and displaying how they would appear, installed. After reviewing the pricing options, I gave Shannon the go-ahead to proceed. A short time later Shannon visited our home with shingle samples so my wife and I could view the actual products alongside our siding and trim colors to ensure the roof would be compatible with the rest of our home. Yesterday, bright and early, the installation crew arrived. Well before noon they had the old roof completely stripped off and had the new roof entirely installed and the work area thoroughly cleaned-up by late afternoon. Amazing! The roof looks great and it will provide our home with protection for decades to come. If I had another property that needed a roof repair or replacement, I would use West Michigan Roofing and Construction again without hesitation! Great job Shannon and crew!