I liked the idea of a metal roof because of its eye appeal/attractiveness, and the warranty, which is lifetime and transferable. I appreciated the care of the installation team and particularly the team leader. He sometimes made the team tear off and re-do areas he did not think were perfect enough. I enjoyed working with the Customer Concierge, Leah, and now Amber Thomas. They were personable, courteous, and expressed strong desire to help as needed. When I had a water run off issue after installation, Nate Westfell, who specializes in solving problem issues was sent to my home as soon as possible. He was a joy to work with. He was attentive, listened, analyzed the issue, and found solutions. Everyone I have mentioned including a short conversation with Vice President Dan Lane were very professional while also personable and courteous.

The sales consultants are very professional and extremely knowledgeable about metal roofing and proper ventilation. This company stands behind their product and that is why I give them 5 STARS!

Our roof was put on in 2005. Still looks brand new. We love it. Worth every penny

This company asked me whether I had a significant other or husband, implying that I, as a woman, did not have the authority to make decisions on my own, when I asked them to come out and give me a quote. I am the executor of the trust holding the property, but that is unrelated to whether I have a husband or significant other. Then, after I had stayed home waiting for their representative, they canceled 10 minutes before he was to be here.

Roof is beautiful. Installed in a timely manner. Yard cleaned up daily during installation. Some information from the salesperson about the flat roof section was incorrect. The crew lead tried to take my copper lightening rod cable which he knew I was keeping. It was under the trash in the bottom of their pickup box. I made them dig it out. Sad.